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About the Role
The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You’ll have the opportunity to shape the future of internet commerce - working on challenging problems at a global scale in a collaborative and innovative work environment. Your primary focus will be on expanding and strengthening Stripe's presence in region.
Responsibilities
- Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape
- Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations
- Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations
- Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization
- Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency
- Help resolve complex technical issues for key customers, working with customer success and engineering teams
- Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions
- Participate in marketing events, including executive briefings, conferences, and trade shows
- Develop and maintain a deep understanding of the region's market dynamics, regulatory environment, and business practices related to payments and billing solutions
Requirements
- 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
- 5+ years of current experience in the payments, fintech, or closely related industry
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes, and subscription/billing systems
- Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and invoice tax application
- Solid understanding of financial infrastructure industry trends and emerging technologies
- Fluent in both German and English, with the ability to articulate complex technical concepts to diverse audiences
- Executive presence, strong relationship-building skills, and passion for customer success
- Willingness to travel up to 30% of the time
Skills
- API integrations
- SaaS platforms
- Enterprise architectures
- Order-to-cash processes
- Subscription/billing systems
- GDPR
- PSD2
- Invoice tax application
- Financial infrastructure industry trends
- Emerging technologies
- German
- English
Experience Level
- 10+ years of experience in technical sales or pre-sales roles
- 5+ years of current experience in the payments, fintech, or closely related industry
About the Company
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.