Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable innovations. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world. This role is a key position supporting the foundation of IT infrastructure, acting as a 'field professional' for customer business.

Responsibilities

• Perform proxy work within the data center.
• Transport and install equipment, perform cabling, and conduct visual inspections as per customer requests.
• Execute network cabling tasks.
• Handle customer entry procedures.
• Engage in administrative tasks such as document creation.
• Focus on physical network and infrastructure work, not information processing or software tasks.

Requirements

• Japanese communication skills (JLPT N1 equivalent).
• Business English proficiency.
• Over 1 year of professional work experience (industry and role not specified).
• Physical stamina (over half of the work involves physical labor).
• Must possess a 'Technical/Humanities/International Services' visa for foreign nationals.
• Industry and second-career candidates are welcome.
• Experience in support center operations is a plus.
• Individuals looking to transition into the IT industry leveraging sales or customer service experience are welcome.
• Experience in the IT industry (e.g., help desk, infrastructure operations) is a plus.

Skills

• Physical network and infrastructure work
• Network cabling
• Customer support
• Administrative tasks

Location

• Data centers within Tokyo

Work Type

• Shift work
• Full-time

Experience Level

• Entry-level (industry-unexperienced welcome)
• Mid-level (second-career welcome)

Salary/Compensations

• Determined based on previous salary and experience.

Benefits

• Annual paid leave (up to 12 days in the first year).
• Sick leave.
• Bereavement leave.
• Maternity and childcare leave.
• Salary increase annually.
• Bonus annually.
• Full social insurance.
• Defined benefit pension plan.
• Certification acquisition support system.
• Late-night shift allowance.
• Employee stock purchase plan.
• Defined contribution pension plan.
• Mental health counseling.
• Club activity support.

About the Company

• Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable innovations that enrich our work, life and planet.
• A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
• Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.
• You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

• Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
• Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
• All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
• We use artificial intelligence in our hiring process.
• This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
• Equinix participates in E-Verify.
• Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.