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About the Role

Provides ACC Campus Library Services reference services to ACC students, faculty and staff, including in person, phone, email and library chat. Scheduled hours may vary, but shifts will primarily be scheduled during the morning and early afternoon, typically from 8:00 a.m.–12:00 p.m. or 12:00 p.m.–4:00 p.m.

Responsibilities

• Provides ACC Campus Library Services reference services to ACC students, faculty and staff, including in person, phone, email and library chat.
• Works with other ACC Library Services and primary campus library faculty and staff, maintaining records and statistical data and, as assigned, collection maintenance, subject bibliography, information literacy support, web or wiki page maintenance, special projects, and reports.
• Participates in critical record keeping practices including using reference desk software designed to gather student learning outcome data.

Requirements

• Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Ability to maintain an established work schedule.
• Ability to maintain confidentiality of constituent information.
• Ability to establish and effective, collegial workplace relationships.
• Ability to communicate orally, in writing and electronically, in a concise and effective manner.
• Reliable transportation may be required for working at multiple campus locations.
• Work safely and follow safety rules.
• Report unsafe working conditions and behavior.
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Skills

• Customer service skills.
• Library principles and practices in an academic setting.
• Proficiency in using PCs, office productivity software, knowledge of electronic information resources, the Internet and wikis, laptops, iPads, and general office equipment
• Expertise with print and electronic information and reference resources in an academic environment.
• Proficiency in using office productivity software, internet search tools, wikis, iPads, laptops.

Location

• Austin, TX

Work Type

• Hourly
• Part-time

Experience Level

• Experience providing reference services to community college, university, or high school students.

Education Level

• Master's degree in Library Science from an ALA-accredited institution.

Salary/Compensations

• $28.70/hour

Benefits

• Medical
• Dental
• Life insurance
• Short- and long-term disability
• Retirement plans
• AD&D
• ACC Money Purchase Plan (ACCMPP)

About the Company

• Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.
• We embrace our identity as a community college, as reflected in our mission statement.
• We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
• As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC
• Working at ACC offers you an opportunity to be a part of an organization that truly believes in its mission of promoting student success and improving communities.
• We invite you to learn, explore and experience the many ways ACC promotes individual development and improves the overall quality of life in a vibrant, multicultural community.
• ACC is looking for people who value open, responsible exchange of ideas, individuals committed to integrity and exemplary standards, and candidates that value personal and professional ownership that generates accountability.
• ACC offers career employment opportunities as staff, administrators, full-time faculty, and adjunct faculty.

Equal Opportunity

• Austin Community College (“ACC” or “College”) is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law.
• This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission.
• ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.