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About the Role

The Accredited Representative will assist the Immigration Program to provide quality legal services to clients. This role is part of a team dedicated to the mission of LASROC, which is the provision of high-quality civil legal services to low and moderate-income litigants.

Responsibilities

• Provide direct immigration representation to individuals filing applications with USCIS.
• Conduct office, clinic, and outreach intake, including database entry and screening applicants for financial eligibility, conflicts, and obtaining basic facts.
• Provide information and referral to other available legal and human services.
• Provide translation assistance for immigration staff, including at USCIS interviews and Immigration Court appearances.
• Open pre-litigation files, monitor them, and send follow-up correspondence.
• Open litigation files, review documents, prepare retainer agreements, and collect fees.
• Draft court and client documents per case.
• Schedule appointments for clients to review documents and explain them if applicable.
• Conduct client follow-up and evaluations.
• Maintain effective communication with clients via telephone and drafted letters.
• Transcribe accurate notes of client contacts and conversations in LASROC’s case management system.
• Participate in LASROC office functions, staff meetings, and other meetings.
• Participate in CLE and specialized training in immigration law, staying updated on legislative changes and case law.
• Maintain a working relationship with community agencies.
• Perform research on cases, legal issues, and immigration policy updates.
• Assist with community education and training.
• Perform additional support tasks for the Immigration program as required.
• Support other LASROC units and staff as needed.
• Perform additional duties at the discretion of the Program Director.

Requirements

• Must have driver’s license and ability to drive to USCIS in Buffalo NY.
• Extended periods of sitting at a desk or workstation while performing administrative tasks.
• Regular use of computers and other office equipment, requiring manual dexterity and visual concentration.
• Occasionally required to lift and/or move up to 10 pounds.
• Mobility within the office environment to attend meetings, training sessions, or other events.
• Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email.

Skills

• Strong attention to detail
• Organization skills
• Ability to perform multiple tasks
• High level of proficiency with Microsoft Office
• Demonstrated strong oral and written communication skills
• Team player
• Positive and cooperative work attitude
• Knowledge of immigration laws
• Knowledge of immigration guidelines and procedures for intake and financial eligibility
• Proficient in a program-relevant language (for salary differential)

Location

• In-office environment

Work Type

• Hybrid Work schedule
• Full-time

Experience Level

• More vacation based on experience

Education Level

• BA or BS required

Benefits

• Paid Lunch Hour
• Employer contributions toward health and dental insurance plans
• 15 days of vacation to start
• 96 hours of sick leave
• 48 hours of personal time
• 14 paid holidays a year
• $600 per year internet stipend
• 3% match on the 401(k) or Roth 401(k) plan
• $3,000 salary differential for being proficient in a program-relevant language
• Professional development opportunities
• Public Service Loan Forgiveness qualifying employer
• Employee Assistance Program
• Employer contribution toward parking fees

About the Company

• The Legal Aid Society of Rochester, NY (LASROC) provides high-quality civil legal services to low and moderate-income litigants.

Equal Opportunity

• The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.