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About the Role

As a Deputy Director for Hospitals, Secondary and Specialist Care, you’ll lead how CQC regulates services across the North region, ensuring people receive safe, effective, and compassionate care. You will lead teams, use insight, feedback, and evidence to improve care delivery and regulation, bringing people together to improve performance, respond to risk, and focus on making a difference to people's lives.

Responsibilities

Deliver regulatory activity and manage risk by leading teams to conduct inspections, make decisions, and undertake enforcement activity, using data and insight to respond to risks and improve outcomes.
Lead and develop high-performing teams by managing Operational Managers and wider teams to achieve organizational priorities, supporting performance, development, and fostering a culture of fairness and inclusion.
Build strong partnerships with colleagues, providers, and system partners to share insight, influence change, and improve care across your region and nationally.

Requirements

Experience leading large, complex operational services in health, social care, NHS, or a similar regulatory environment, including responsibility for performance, risk, and outcomes.
Knowledge of regulation, operational, and government policy, along with significant sector expertise in Hospitals, Secondary and Specialist Care.
Experience leading change or improvement programmes in complex environments, utilizing data and insight to guide decisions and deliver measurable impact.
Experience in managing diverse teams and examples of successfully engaging stakeholders at senior levels to deliver innovation and ensure improved care for service users.
Must provide evidence of the right to work in the UK.
Must not require sponsorship for this role.
Some roles may be subject to a satisfactory DBS check.

Skills

Data analysis
Sector expertise in Hospitals, Secondary and Specialist Care
Change management
Stakeholder engagement
Team leadership
Performance management
Risk management
Regulatory knowledge
Government policy knowledge

Location

Homebased
Newcastle Upon Tyne Office (for interviews)

Work Type

Full-time
Permanent

Experience Level

Grade E3
Senior leadership

Salary/Compensations

£75,183 per annum

Benefits

Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
Training and development opportunities.
Wellbeing initiatives, such as gym discounts and meditation.
NHS pension scheme, with approximately 14% employer contribution.
Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing, and more.

About the Company

Every role at CQC contributes to our mission to ensure people receive safe, effective, and compassionate care.
CQC regulates services across the North region.
We are a disability confident employer and a carer confident employer.
Our core values are Excellence, Caring, Integrity, and Teamwork.

Equal Opportunity

We welcome applications from everyone, regardless of age, sex, gender identity or expression, sexual orientation, religion or belief, ethnicity, or disability.
We promote a workplace where fairness, respect, and inclusion are a priority.
Diverse teams make our work better, help us deliver our mission, and make our culture stronger.
We encourage applications from people who may doubt their fit based on research, as their unique perspective, skills, and experience could be exactly what is needed.
We will work with candidates to remove any barriers and provide adjustments to our process if needed.