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About the Role
The Kitano Hotel Tokyo is seeking a Sales professional to manage overall sales activities for Rooms (FIT & Group Business) and Meetings, targeting both domestic and international markets. This role offers the opportunity to work within a luxury boutique hotel environment, engage with VIP guests, and contribute directly to the hotel's growth.
Responsibilities
- Develop and maintain relationships with corporate clients
- Build partnerships with travel agencies, DMCs, and overseas agents
- Manage existing accounts and identify new business opportunities
- Plan and execute sales strategies for inbound and domestic markets
- Promote and coordinate corporate meetings, receptions, and private events
- Handle inquiries and lead the sales process through contract closure
- Prepare proposals, quotations, and contracts
- Coordinate event arrangements with internal departments
- Develop and implement sales strategies
- Monitor business performance, revenue, and budget targets
- Analyze sales opportunities and market trends
Requirements
- Previous sales experience within the hotel industry
- Sales experience in a luxury hotel environment
- Established network with corporate clients and travel agencies
- Ability to conduct business meetings and correspondence in English
- Previous leadership or team management experience
- Strategic and results-oriented, with the ability to make data-driven decisions
- Skilled at building and maintaining long-term client relationships
- Self-motivated and proactive in achieving goals
- A strong team player with a collaborative mindset
- Passionate about delivering excellence and elevating the hotel's brand positioning
Skills
- English communication
- Sales strategy development
- Client relationship management
- Negotiation
- Market analysis
Location
- Tokyo, Japan
Work Type
- Full-time
Experience Level
- Mid-level
- Management
Salary/Compensations
- JPY 3,840,000 - JPY 6,000,000
Benefits
- Annual salary increase
- Twice-yearly bonuses
- Social insurance (health, pension, employment, worker's compensation)
- Commuting allowance (up to JPY 100,000/month)
- Meal allowance
- Condolence and congratulatory money (e.g., wedding/childbirth gifts)
- Retirement plan (for employees with 3+ years of service)
- Accommodation discounts
- In-house restaurant discounts
- Membership in Relo Club (employee benefits program)
- Family and staff parties
- Privileges at Relais & Châteaux hotels worldwide
About the Company
- The Kitano Hotel Tokyo is a 70-room small luxury boutique hotel located in Nagatacho, Tokyo.
- It is the only Relais & Châteaux member hotel in Tokyo.
- The hotel combines global hospitality standards with Japanese omotenashi to offer exceptional guest experiences.
- Since opening in 2019, approximately 80% of guests are from overseas, making it a diverse hotel.
- The hotel's strength lies in its personalized service due to its boutique size.