About the Role
This is a hands-on, high-impact support role where your work directly improves customer experience, reduces operational friction, and keeps complex systems running smoothly. As a Business Support Analyst III, you take ownership of complex support cases across a multi-client platform. You work closely with customers and internal teams to diagnose issues, drive resolutions, and improve overall service quality.
Responsibilities
- Take ownership of complex support cases across a multi-client platform.
- Work closely with customers and internal teams to diagnose issues.
- Drive resolutions for complex support cases.
- Improve overall service quality.
Requirements
- Sequel Business Solutions, part of Verisk, combines deep insurance expertise with modern technology and data.
- As part of a global analytics and technology leader, you support platforms that are critical to how insurers and reinsurers operate.
Experience Level
- Business Support Analyst III
Salary/Compensations
- Verisk provides a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations.
- In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.
Benefits
- Medical coverage
- Life insurance
- Pension plans
- Paid time off in line with local labor laws
- Wellness initiatives
- Fitness programs
- Team-building activities
About the Company
- For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle.
- We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets.
- Verisk is consistently recognized as a Great Place to Work® for outstanding workplace culture.
- Verisk is recognized by The Wall Street Journal as one of the Best-Managed Companies.
- Verisk is recognized by Forbes as a World’s Best Employer.
- Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.
- Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.
- Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries.
- Verisk offers growth, purpose, and a people-first culture.
Equal Opportunity
- Verisk Analytics is an equal opportunity employer.
- All members of the Verisk Analytics family of companies are equal opportunity employers.
- We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
- Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
