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About the Role
The Assistant Retail Manager reports to the Retail Manager and leads the Retail Operations Team, ensuring exceptional customer service for Savers customers and donors.
Responsibilities
- Oversee day-to-day sales floor functions in a big box environment.
- Provide leadership and supervision to a team of up to 12 members during a shift.
- Proactively identify opportunities to enhance efficiencies and increase store sales and profits.
- Lead by example and role-model outstanding customer service.
- Welcome and train new team members, supporting their success and growth.
Requirements
- Availability for full-time hours on a flexible rotating roster from Monday to Sunday.
- Experience in a fast-paced environment (retail, production, warehousing, hospitality, or other customer-focused industries).
- Strong communication and coaching skills to empower and inspire teams.
- Impact-driven with a desire to positively affect the team and community.
- Customer-focused with a passion for providing exceptional experiences.
- Eager to learn, adapt, and improve.
- Demonstrates integrity and follows through on commitments.
- Celebrates uniqueness and recognizes diverse contributions.
- Further processes such as police checks may form part of the application process.
Skills
- Leadership
- Supervision
- Sales
- Profitability
- Customer Service
- Training
- Communication
- Coaching
- Adaptability
- Problem-Solving
Location
- Camperdown
Work Type
- Full-time
- Flexible rotating roster
Experience Level
- Assistant Manager
- Leadership experience
About the Company
- Savers is a team of thrifters, doers, supporters, and big thinkers.
- The company focuses on finding smarter, better, more meaningful ways to operate.
- The work is hands-on and fast-moving, backed by genuine care for employees.
- Offers career growth, meaningful work, and flexibility.
Equal Opportunity
- Celebrate uniqueness - we are made up of people from many different backgrounds, so you recognize that we all have something special to contribute.