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About the Role

The HR Process Lead owns and improves key plant HR processes that strengthen leader execution, workforce stability, compliance, and employee experience. This role is responsible for driving process effectiveness across core people systems, identifying trends and gaps, and partnering with plant leaders to improve follow-through on HR priorities. The position goes beyond transactional support by leading structured HR process management, accountability routines, and continuous improvement efforts tied to business and people outcomes.

Responsibilities

• Own designated plant HR processes from planning through execution, follow-up, and improvement
• Monitor process performance across areas such as onboarding, attendance management, training completion, retention, and leader compliance
• Identify trends, risks, and recurring breakdowns, and recommend corrective actions to plant leadership
• Drive accountability with leaders for timely completion of required people-process activities and follow-up actions
• Build, maintain, and interpret process dashboards, trackers, and reporting tools to support decision-making
• Standardize and improve HR workflows to increase consistency, efficiency, and policy adherence
• Partner with supervisors and plant leaders to strengthen execution of attendance, onboarding, engagement, and compliance-related practices
• Support employee relations processes through documentation coordination, follow-up tracking, and process discipline
• Lead administration of select HR programs where needed, with emphasis on process quality, consistency, and measurable outcomes
• Ensure HR processes align with state and federal regulations, Kraft Heinz policies, and plant operating requirements
• Own payroll administration processes for the plant, including issue resolution, accuracy follow-up, and process compliance
• Monitor attendance trends and maintain discipline tracking to support timely, consistent leader action
• Partner with supervisors to ensure attendance-related corrective action steps are completed accurately and on time
• Serve as a primary employee resource for general HR questions, issue triage, and guidance on routine people-process matters
• Identify recurring payroll, attendance, or employee-support issues and recommend process improvements
• Build and maintain reporting and tracking tools that improve visibility, consistency, and follow-through across plant HR processes
• Support plant leaders by reinforcing compliance with required people practices, policies, and documentation standards
• Ensure that the equipment and machinery they work with is cleaned and sanitized according to the Kraft Heinz Sanitation Program rules
• Ensures all products manufactured align with the Quality Assurance Program and policies
• Follow the Kraft Heinz Safety Process and will keep themself and others away from harm while performing their duties
• Adhere to LOTO policy and procedures

Requirements

• Bachelor’s degree or equivalent experience in human resources or business-related field
• Two years’ experience in HR field
• 1 yr. SAP/LIS administration experience desired
• Must have effective leadership, strong communication, solid customer service and proven abilities with skills such as initiative, planning and organizing, follow-up, interpersonal, and problem solving
• Must possess ability to effectively establish relationships and trust within all levels of the organization
• Weekend and Holiday Work Will Be Required

Skills

• Leadership
• Communication
• Customer Service
• Initiative
• Planning
• Organizing
• Follow-up
• Interpersonal skills
• Problem solving
• SAP/LIS administration

Location

• Lowville, NY

Work Type

• Full-time

Experience Level

• 2 years experience in HR field

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• $30.37-35.91/hr
• $1.00 shift differential for second shift
• $1.25 shift differential for third shift

Benefits

• Medical
• Dental
• Vision
• Health Reimbursement Account/Health Savings Account
• Pet Insurance
• Employee Assistance Program (EAP)
• Company paid Life Insurance
• Company paid Short-term disability
• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future
• Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle
• Paid Time Off
• Company Holidays
• Leave of Absence
• Recognition
• Training
• Wellbeing Programs
• Family Support Programs
• 401k
• Accidental Death & Dismemberment
• Disability

About the Company

• The Kraft Heinz Company is a global food company with a delicious heritage.
• With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch.
• We’re on a mission to disrupt not only our own business, but the global food industry.
• A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
• Around the world, our people are connected by a culture of ownership, agility and endless curiosity.
• We also believe in being good humans, who are working to improve our company, communities, and planet.
• We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.
• We grow our people to grow our business.
• We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands.
• Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions.
• All while celebrating our wins - and our failures – as we work together to lead the future of food.
• Challenging the status quo takes talent.
• We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career.
• Because great people make great companies, and we’re growing something great here at Kraft Heinz.
• Everyone is welcome at our table.
• In fact, we thrive on learning and growing from our diverse backgrounds and perspectives.
• Doesn’t matter who you are, where you’re from, or who makes your heart sing.
• We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry.
• We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives.
• Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities.
• Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.

Equal Opportunity

• Kraft Heinz is an EO employer – Underrepresented groups/Women/Vets/Disabled and other protected categories
• The company will review reasonable accommodations as required.
• Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type.
• All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
• Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.