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About the Role

Leads the experience design of Fanatics Betting & Gaming's internal operational tools, which power critical workflows across multiple business functions. This role is embedded within the Trading organization, with primary responsibility for Trading and Risk Management tooling, partnering closely with Traders, Product Managers, and Engineers to improve operational efficiency, decision-making, and business performance. As a senior individual contributor, you will operate with a high degree of autonomy, proactively identifying opportunities, conducting user research and discovery, and delivering intuitive solutions to complex, real-time operational challenges.

Responsibilities

Lead design execution across high-impact initiatives within the Trading product suite (web-based), delivering intuitive, efficient, and scalable experiences that support Trading, Pricing, Risk, and Operations workflows.
Operate with a high degree of autonomy, setting priorities in partnership with Product and Engineering while independently driving design outcomes with minimal oversight.
Build strong relationships with Traders and operational users, proactively conducting discovery workshops, qualitative and quantitative research, and workflow analysis to identify opportunities for improvement.
Identify opportunities to improve trader efficiency, risk management, and operational workflows, translating insights into impactful product and UX improvements.
Develop a strong understanding of Trading systems—including pricing models, risk tooling, proprietary platforms, and third-party data feeds—and translate technical requirements into intuitive user experiences.
Partner closely with Product and Engineering to solve challenging trader and operational needs, particularly within risk management, market operations, and real-time workflows.
Design for high-stakes, real-time environments, mapping end-to-end user journeys, edge cases, failure states, and operational scenarios.
Leverage data, trading metrics, user feedback, and research insights to continuously iterate on designs and improve usability, efficiency, and performance.
Drive high-quality design output across web-based internal tooling, from interaction models and prototypes through to production-ready designs.
Communicate design decisions effectively, using clear rationale, storytelling, and structured thinking to align stakeholders and influence outcomes.

Requirements

Experience in leading design execution for internal operational tools.
Ability to operate with a high degree of autonomy and set priorities.
Experience building relationships with operational users and conducting user research.
Proven ability to identify opportunities for improvement and translate insights into product enhancements.
Understanding of trading systems, pricing models, risk tooling, proprietary platforms, and third-party data feeds.
Experience designing for high-stakes, real-time environments.
Proficiency in leveraging data, trading metrics, user feedback, and research insights for design iteration.
Experience driving high-quality design output from concept to production-ready designs.
Strong communication and stakeholder alignment skills.

Skills

Experience Design
User Research
Workflow Analysis
Interaction Models
Prototyping
Data Analysis
Risk Management
Trading Systems

Location

Remote

Work Type

Full-time

Experience Level

Staff
Senior

Salary/Compensations

$66,000—$105,000 USD

Benefits

Full-time employment benefits

About the Company

Fanatics is building a leading global digital sports platform, igniting the passions of global sports fans and maximizing the presence and reach for its hundreds of sports partners globally.
The company offers products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming.
Fanatics has an established database of over 100 million global sports fans and a global partner network with approximately 900 sports properties.
The company has over 2,000 retail locations, including Lids retail stores.
More than 22,000 employees are committed to enhancing the fan experience globally.