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About the Role

An excellent opportunity has arisen for a suitably qualified and Automotive Technical Training Instructor. As part of Toyota Motor Corporation Australia’s Quality & Service Division, this position is responsible for delivering technical training for the Toyota & Lexus dealership network across New South Wales, primarily training qualified Automotive Technicians. Through the provision of quality training, training strategies and technical expertise, you will contribute to the ‘Fix it right’ philosophy leading to dealership profitability, customer satisfaction and the business targets for Toyota over the short, medium, and long term.

Responsibilities

Deliver Toyota technical training content and new model technical content, following agreed policies and procedures, to achieve Dealer efficiencies, technical training targets, and Toyota for Life objectives.
Assist in the development of policy, procedures, and content for technical training in order to align activities with the long-term business plan and overall profitability objectives of Toyota.
Assist management with ensuring that Toyota and Lexus technical training activities across the region are effective, flexible and in response to need, to drive customer satisfaction and encourage Toyota for Life standards.
Support the provision of specialist training delivered to the region to improve services at expected quality and at optimal cost and resolve any customer concerns.
Monitor and analyse performance against targets for own area and recommend countermeasures where required.
Support & maintain reporting systems to provide the business with accurate and timely information to support planning, budgeting, and forecasting activities.
Support the liaison with Dealers including on site visitation and some regional travel to identify current and future technical training needs and develop training plans to ensure timely completion of mandatory technician training.
Monitor own tasks with respect to compliance with all relevant regulations and statutory requirements, including WHS, to minimise Toyota’s risk exposure and liabilities.

Requirements

Formal trade qualifications as an Automotive Technician (Motor Mechanic).
Strong automotive technical knowledge with significant experience as a senior technician.
Experience in a dealership environment.
Exceptional communication skills with the ability to engage with a varying range of stakeholders.
Intermediate to advanced computer skills (PowerPoint, Word, Excel).
Self-motivated and have an innovative approach to problem solving and technical training requirements.

Skills

Automotive Technical Training
PowerPoint
Word
Excel

Location

Sydney

Work Type

Permanent
Full-time

Experience Level

Senior technician experience

Education Level

Formal trade qualifications as an Automotive Technician (Motor Mechanic)
Certificate IV in Workplace Training and Assessment is desirable

Benefits

Subsidised Fully maintained motor vehicle including insurance excluding fuel
Annual contribution to your private health insurance worth over $1,900
Significant family vehicle lease and purchase discounts
Free car parking
Genuine career development: promotions, rotations and paid professional membership
Paid volunteer days to support your community and matched workplace giving program
26 weeks paid primary carers leave
8 weeks paid parental leave for secondary carers
Superannuation paid on unpaid Parental Leave
Access to Toyota’s RewardsHub – explore, manage and customise your benefits to suit your lifestyle

About the Company

Toyota Motor Corporation Australia celebrates individual differences, and strives to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.
Toyota Motor Corporation Australia is well-recognised for offering various benefits and career development opportunities.
Toyota is an endorsed employer for all women.

Equal Opportunity

We are an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.