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About the Role

This senior leader will oversee APAC Operations within the COO organization, including client implementation, shareholder services, client reporting, performance valuation, fund accounting, and more. This role requires close collaboration with regional business leaders to drive APAC growth strategy and execution, as well as partnership with global function leaders to ensure global functional alignment and operational excellence. The Head of APAC Operations will also serve as the senior technology leader, working with enterprise technology leads on tech risk control and oversight. This leader will drive both operational and technology excellence and develop a strong talent force for the COO team in APAC.

Responsibilities

Lead APAC Operations within the COO organization, overseeing client implementation, shareholder services, client reporting, valuation, fund accounting, and related functions.
Serve as a senior APAC operations and technology leader, holding designated regulatory responsibilities (as applicable by jurisdiction) across COO functions.
Define and execute the APAC Operations and Technology strategy, aligned to the global Product, Platform, and Services (PPS) operating model and regional growth objectives.
Drive the APAC operating model transformation through technology, data, automation, and AI to improve scalability, resiliency, cost efficiency, and client experience.
Partner with APAC country heads and the head of Investment management, and global functional leaders to co‑create and deliver the regional COO strategy.
Act as the primary APAC interface to global COO, technology, risk, compliance, and legal leadership, ensuring strong global‑regional alignment.
Build and lead a high‑performing APAC COO leadership team, representing APAC Operations in governance forums, regulatory engagements, audits, and senior management discussions.

Requirements

Demonstrated success building and executing regional COO or operations strategies in partnership with country heads and the head of Investment management.
Deep experience supporting institutional and intermediary client bases within asset management.
Strong technology and data acumen, including experience leading platform modernization, automation, and AI‑enabled transformation.
Deep understanding of APAC regulatory frameworks, supervisory expectations, and operating model implications.
Proven ability to lead large, geographically distributed organizations (50+ employees) across multiple APAC markets.
Executive presence with the ability to influence senior stakeholders, regulators, and boards.
A results‑oriented mindset with strong judgment, resilience, and the ability to operate effectively in complex, matrixed environments.
15+ years of experience in financial services, with significant leadership experience in asset management operations.
10+ years in senior leadership roles with accountability for operations, technology, risk, and large‑scale transformation.
Demonstrated experience operating within regulated legal entities and holding senior management or prescribed responsibility roles.
Significant experience leading multi‑country, multi‑jurisdictional teams across APAC.
Strong background in technology‑enabled operating model transformation.
Undergraduate degree required.

Skills

Technology
Data
Automation
AI
Financial Services Operations
Asset Management Operations
APAC Regulatory Frameworks
Leadership
Stakeholder Management
Risk Management
Compliance
Legal
Technology Risk Control

Location

APAC

Work Type

Full-time

Experience Level

Managing Director
Senior Leader
15+ years of experience
10+ years in senior leadership roles

Education Level

Undergraduate degree
Advanced degree (MBA, MSc) preferred

Benefits

Competitive and comprehensive benefits packages
Generous medical care, insurance and savings plans
Flexible Work Programs
Development programs and educational support
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Matching gift programs
Access to employee networks

About the Company

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.
We are making our mark on the financial services industry through technology and product innovation.
For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people.
We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
We make all efforts to create a great work environment.
We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.
Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Equal Opportunity

State Street is an equal opportunity and affirmative action employer.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.