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About the Role
As an Automotive Technical Training Instructor within the Quality & Service Division, you will deliver technical training to the Toyota and Lexus dealership network in New South Wales. You will play a key role in upholding the 'Fix it right' philosophy, driving dealership profitability, and ensuring high levels of customer satisfaction.
Responsibilities
- Deliver Toyota technical training content and new model technical content according to policies and procedures.
- Assist in developing policies, procedures, and training content to align with long-term business plans.
- Support management in ensuring regional technical training activities are effective and flexible.
- Provide specialist training to improve service quality and resolve customer concerns.
- Monitor and analyze performance against targets and recommend countermeasures.
- Maintain reporting systems to support planning, budgeting, and forecasting.
- Liaise with dealers through site visits and regional travel to identify training needs.
- Ensure compliance with all relevant regulations and statutory requirements, including WHS.
Requirements
- Formal trade qualifications as an Automotive Technician (Motor Mechanic).
- Strong automotive technical knowledge with significant experience as a senior technician.
- Experience in a dealership environment.
- Exceptional communication skills with the ability to engage with a range of stakeholders.
- Intermediate to advanced computer skills in PowerPoint, Word, and Excel.
- Self-motivated with an innovative approach to problem-solving.
Skills
- Automotive technical knowledge
- Technical training delivery
- Stakeholder engagement
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Problem solving
Location
- Sydney, New South Wales, Australia
Work Type
- Permanent
- Full-time
Experience Level
- Senior technician experience
Education Level
- Formal trade qualifications as an Automotive Technician (Motor Mechanic)
- Certificate IV in Workplace Training and Assessment (desirable)
Benefits
- Subsidised fully maintained motor vehicle including insurance
- Annual contribution to private health insurance worth over $1,900
- Significant family vehicle lease and purchase discounts
- Free car parking
- Genuine career development including promotions and rotations
- Paid professional membership
- Paid volunteer days and matched workplace giving program
- 26 weeks paid primary carers leave
- 8 weeks paid parental leave for secondary carers
- Superannuation paid on unpaid parental leave
- Access to Toyota’s RewardsHub
About the Company
- Toyota Motor Corporation Australia
- Endorsed employer for all women
Equal Opportunity
- We are an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We are happy to adjust the recruitment process for accessibility requirements.