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About the Role
Be part of a landmark restaurant opening as Carver Road Hospitality launches a new Modern American Steakhouse in New York, New York. This highly anticipated concept will feature culinary leadership by Daniel Ontiveros, mixology by Francesco Lafranconi, and a premium, immersive design by Rockwell Group led by David Rockwell. We are now hiring Front of House and Back of House professionals to join a restaurant built on craft, hospitality, and excellence. Carver Road Hospitality invests in, develops, and operates award-winning restaurants, lounges, and lifestyle experiences across New York City, Las Vegas, Salt Lake City, Boston, and beyond. Known for elevating standards and creating unforgettable guest moments, we offer meaningful growth opportunities within a forward-thinking hospitality company. Join our team as we open this exciting new Modern American Steakhouse. Now accepting applications for all FOH and BOH positions. Let’s create something extraordinary together.
Responsibilities
- Welcome, greet, and seat guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction.
- Manage reservations and provide accurate wait times for guests without reservations.
- Provide guests with basic food and beverage information, including special offerings.
- Assign seating considering service standards, staffing levels, and kitchen capacity.
- Set up the host stand, review the reservation book, and maintain cleanliness and orderliness of the area.
- Assist with incoming calls, answer guest questions, and confirm reservations.
- Seat reservations promptly at a pre-set table and hold chairs for guests when seating them.
- Protect the establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
- Take and process reservations, special orders, and pre-payment information.
- Perform side-work and other opening/closing procedures as directed by management.
- Ensure all menus are organized and current.
- Take weekly inventory of menu paper, menu backs, and desk stationary.
- Report all breakage and damage of equipment or furniture immediately to management.
- Attend and participate in daily pre-service meetings.
- Update knowledge by participating in staff training opportunities.
- Portray a positive and professional attitude.
- Maintain professional appearance standards as directed in the Employee Handbook.
- Anticipate and accommodate guest needs while providing professional and exceptional service.
Requirements
- Previous host/hospitality experience in a high-volume restaurant/lounge.
- Must be able to stand, lift, and bend for extended periods of time.
- Must be able to bend and lift up to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.
Location
- New York, NY
Work Type
- Part Time
Salary/Compensations
- $20.00 - $21.00 Hourly
Benefits
- Health, Dental, and Vision insurance
About the Company
- Carver Road Hospitality invests in, develops, and operates award-winning restaurants, lounges, and lifestyle experiences across New York City, Las Vegas, Salt Lake City, Boston, and beyond.
- Known for elevating standards and creating unforgettable guest moments, we offer meaningful growth opportunities within a forward-thinking hospitality company.
Equal Opportunity
- We are an equal opportunity employer and value diversity and inclusion.