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About the Role

The Care Coordinator is part of the Amplar Preventative Health Team, supporting individuals with complex and chronic care needs in the community through various service delivery modes like video, telephonic, and digital programs. This role empowers participants to self-manage their health by utilizing holistic health knowledge, focusing on chronic health management, health literacy, and facilitating health behavior change through health coaching.

Responsibilities

Support people with complex and chronic care needs in the community through video and telephonic delivery or digital programs.
Utilize holistic knowledge and background in health, specifically chronic health management, to support health literacy.
Empower participants to self-manage their health.
Facilitate health behavior change and care coordination in the delivery of health coaching.
Deliver seamless and effective support services to people with complex and chronic care needs.
Apply strong clinical knowledge and translate care plans into practice.
Utilize a strong understanding of chronic disease management practices, including workflows across the care team.

Requirements

Registered Nurse or Allied Health Professional (Occupational Therapist, Physiotherapist, Dietician, Exercise Physiologist, Podiatrist and Psychologist) with relevant registration and experience with chronic disease management.
Experience in primary health care and care planning.
Must have a suitable office area from which to work and a reliable internet connection.
Availability to work Friday is highly desirable.
Previous experience delivering care virtually and digitally is desirable but not essential.
Understanding of health behavior change methodology and its application in practice is desirable but not essential.

Skills

Care coordination
Chronic disease management
Health literacy
Health coaching
Health behavior change
Primary health care
Care planning
Clinical knowledge
Virtual care delivery
Digital care delivery

Location

Australia

Work Type

Work from home
Full-time
Part-time
Permanent
Fixed term

Experience Level

Experience working in care coordination
Experience in delivery of support services to people with complex and chronic care needs
Experience with chronic disease management

Education Level

Registered Nurse
Allied Health Professional (Occupational Therapist, Physiotherapist, Dietician, Exercise Physiologist, Podiatrist and Psychologist)

Benefits

Great work-life balance with the ability to choose your own hours (no night shifts).
35% subsidised Medibank/ahm health insurance (which can also include your pets, cars, upcoming travel, and house!).
14 weeks paid parental leave.
Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips.
Two weeks of comprehensive, paid virtual training.

About the Company

Our Vision is to be the healthiest workplace in Australia by 2030.
Learn more about Amplar Health at https://amplarhealth.com.au
Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Equal Opportunity

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves.
By embracing diverse perspectives, we challenge the status quo and uncover better ideas.
You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
Our employee networks create space for connection, advocacy and allyship.
We offer flexible ways of working to support inclusion, accessibility and wellbeing.
If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.
You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666.
Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)
Amplar Health strongly encourages employees to be immunised against serious diseases.
Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.