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About the Role

The Grille Manager oversees all front-of-house operations within the club’s grille room and dining areas, ensuring a high-quality, consistent, and welcoming experience for members and guests by leading daily service, managing staff, and maintaining the club’s standards of hospitality. This role is key in creating a vibrant, efficient, and member-focused dining environment.

Responsibilities

• Deliver a warm, attentive, and personalized dining experience for members and guests.
• Maintain a strong floor presence during all service periods.
• Recognize member preferences and build lasting relationships.
• Address and resolve service issues quickly and professionally.
• Oversee daily operations of the grille room, patio dining, and all member dining spaces.
• Manage reservations, waitlists, and table turns to optimize flow of service.
• Ensure proper opening and closing procedures are followed.
• Maintain cleanliness, organization, and readiness of all FOH dining areas.
• Recruit, train, schedule, and supervise servers and support staff.
• Lead daily pre-shift meetings, communicating menu features, events, and service priorities.
• Coach staff on service standards, upselling techniques, and member engagement.
• Foster a positive, accountable, and team-oriented work environment.
• Work closely with the Executive Chef and kitchen team to ensure smooth service execution.
• Communicate menu changes, specials, and service timing expectations.
• Support club events, golf tournaments, and social functions as needed.
• Ensure grille service aligns with daily club activities and member traffic patterns.
• Assist with dining service execution during high-volume club events.
• Create and manage staff schedules based on forecasted business levels.
• Monitor labor costs and productivity within budget guidelines.
• Oversee POS accuracy and daily service reporting.
• Manage FOH supplies including linens, table settings, and service equipment.
• Ensure compliance with health and safety regulations.
• Maintain high standards for staff appearance, service etiquette, and professionalism.
• Enforce all club policies and procedures consistently.

Requirements

• 2–5+ years of restaurant or private club management experience (grille or casual fine dining preferred).
• Strong leadership and communication skills.
• Proven ability to manage high-volume service while maintaining quality.
• Knowledge of food service standards and dining room operations.
• Experience with POS systems and scheduling software.
• Availability to work evenings, weekends, and holidays.

Skills

• Member Engagement & Relationship Building
• Service Leadership
• Team Development & Accountability
• Attention to Detail
• Efficiency & Service Flow Management
• Problem Solving Under Pressure

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• 2-5+ years management experience

Benefits

• Competitive wages
• Benefit packages

About the Company

• Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests.
• We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
• Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests.
• We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country.
• Our growing and innovative organization offers competitive wages and benefit packages.

Equal Opportunity

• Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.