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About the Role

We are looking for a compassionate, talented and experienced Patient Care Secretary that is experienced in customer service and eager to join an exciting organization.

Responsibilities

• Provide clerical support, including preparation of admissions, timely filing/processing of patient records, copying, tracking and obtaining Physician signatures, and obtaining patient medical records.
• Prepare agenda and organize documents for the IDG meeting.
• Assist Patient Care Manager in tracking discipline visits, schedules, licensure alerts, and other important information.
• Ensure patient records are closed at time of patient discharge and filed according to policy.
• Assist Patient Care Manager in obtaining signatures.
• Perform other duties as required.
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures.

Requirements

• High School graduate, college preferred.
• Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance.
• At least one year of experience in healthcare, preferably hospice operations.
• Experience with EMR software is a plus.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Demonstrates good communication and interpersonal skills.

Skills

• Customer service

Work Type

• Full Time

Experience Level

• At least one year experience in healthcare

Education Level

• High School graduate
• College preferred

Benefits

• Competitive Pay
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching
• Tuition reimbursement
• Company car for qualifying individuals
• Mileage reimbursement

About the Company

• At Heart to Heart Hospice, we provide “Compassionate Care from Our Hearts to Yours.”
• Our employees enhance the lives of patients with life-limiting illnesses and their loved ones, during a time when compassionate care is needed most.
• We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.

Equal Opportunity

• It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.