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About the Role

Oversee a team managing day-to-day account initiatives for an assigned client, focusing on client relationship building, campaign execution, team management, scope and budget management, presentation development, internal process oversight, problem-solving, stakeholder collaboration, and planning/reporting.

Responsibilities

• Serve as the primary point person in day-to-day client communication on projects.
• Manage clients and maintain friendly and productive lines of communication at all times.
• Deliver channel strategies and tactics for specific product launches.
• Track work progress and deliverables and relay client feedback to team and senior leadership.
• Provide strategic marketing guidance and thought leadership.
• Become fluent in business objectives and organization goals.
• Oversee client profitability/burn report, account budgeting/actualization and measurement metrics.
• Work with internal team to develop, maintain, and adhere to schedules and plans.
• Acquire proper internal and client approvals to ensure smooth and timely project execution.
• Communicate and follow up with clients and internal departments regarding all projects.
• Maintain working knowledge of all aspects of production with vendors on behalf of the client.
• Prepare and oversee the status of all client jobs and/or projects, confirm on-time delivery, and expedite operations that delay or alter schedules.
• Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities.
• Develop staffing plans and proposals for new projects and briefs.
• Maintain rigor and consistency in use of agency financial systems and templates.

Requirements

• Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.
• Proven account management and client communication skills.
• Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams.
• Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
• Curiosity about clients’ business and a passion for solving business problems.
• Excellent communication and presentation skills with the ability to interface with senior level professionals.
• Financial literacy and management of multiple budgets.
• Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution.
• Leading New Business Pitches.
• Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack.
• Baseline knowledge of A.I. tools and functions.
• Added plus: Knowledge of Asana.

Skills

• Social media content strategy
• Client relationship building
• Campaign execution
• Team management
• Scope and budget management
• Presentation development
• Problem-solving
• Stakeholder collaboration
• Planning and reporting
• Channel strategy
• Marketing guidance
• Thought leadership
• Financial management
• Project management
• Brand experience
• Influencer/creator marketing
• Social-first creative
• Strategy playbooks
• Google Suite
• Slack
• AI tools

Location

• Worldwide

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• Bachelor's degree in marketing, advertising, communications, or a related field

Benefits

• Passport program for global office exploration
• Celebration of wins and losses
• Commitment to making a difference (carbon offsets, community kitchens)
• Snacks

About the Company

• A creative agency powered by social connections, thriving on trends and creating buzzworthy campaigns.
• Worked on culturally relevant campaigns for brands like McDonald’s, Adidas, Universal Studios, and YouTube.
• Global agency dedicated to generating buzzworthy ideas for leading brands.

Equal Opportunity

• We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
• Privacy Notice for California Employees and Job Applicants available at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf