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About the Role

Seeking a Senior Systems Administrator to handle day-to-day system administration tasks, enabling the core team to focus on a new imaging archive project. This role requires strong Linux/Windows administration, troubleshooting, documentation, and communication skills. The ideal candidate is a proactive generalist capable of managing diverse infrastructure tasks, triaging tickets, and ensuring operational stability.

Responsibilities

Assist in security scanning and apply security controls to prevent unauthorized access.
Provide day-to-day system administration support, including troubleshooting, maintenance, and routine updates.
Support system and network operations, including Windows Server 2019, Linux, RedHat, VMware, MSSQL, and Cisco IOS.
Perform vulnerability assessments using Tenable and implement necessary security patches.
Configure and manage firewalls and security policies (Palo Alto, Panorama).
Maintain storage and backup systems (NetApp).
Collaborate with cross-functional IT teams to ensure seamless integration and performance across applications and infrastructure.
Monitor and respond to ServiceNow tickets, emails, and system alerts.
Document system configurations, troubleshooting steps, and best practices.
Assist with system upgrades, new software implementations, and rollouts.
Participate in security risk assessments and compliance reviews.

Requirements

Strong system administration and troubleshooting experience.
Proficiency in Linux and Windows environments (50/50 split, stronger in Linux preferred).
Experience with ServiceNow CMDB (updating records, reports, queries).
Strong documentation and communication skills.
Experience with storage and virtualization technologies.
Ability to manage contingencies and audit application/system processes.
Self-starter with experience triaging and resolving diverse issues.
Experience configuring networking switches.
Knowledge of imaging environments.
Exposure to multi-cloud environments and virtualization-agnostic technologies.
Background in auditing and compliance processes.
Prior experience supporting large-scale application/software rollouts.

Skills

Linux administration
Windows administration
Troubleshooting
Documentation
Cross-functional communication
ServiceNow CMDB
Storage technologies
Virtualization technologies
Firewall configuration
Security policy management
Vulnerability assessment
Security patching
System upgrades
Software implementation
Risk assessment
Compliance review
Networking switches configuration
Imaging environments
Multi-cloud environments
Virtualization-agnostic technologies
Auditing
Compliance processes

Location

San Francisco, CA

Work Type

Hybrid
Contract

Experience Level

Senior

Salary/Compensations

$70+/hour