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About the Role

SPS is seeking a professional and customer-focused Mailroom Associate to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoys working in a fast-paced setting focused on service excellence, organization, and operational support. This position will also be cross-trained in front of office, print/copy services, or similar office services to support broader business service center operations.

Responsibilities

Process and distribute incoming and outgoing mail and packages
Support shipping, receiving, courier coordination, and package tracking activities
Operate mailroom equipment including postage, sorting, and inserting machines
Provide excellent customer service to employees and client contacts
Maintain organized mailroom and business service center operations
Monitor and replenish office and mailroom supplies
Assist with document production, printing, scanning, binding, and other reprographics support services
Cross-train within business operations as business needs require
Support additional office services functions as assigned

Requirements

Minimum 1 year of previous mailroom experience required
Willingness to be cross-trained in reprographics/copy-print services required
Strong customer service and communication skills
Ability to manage multiple priorities in a professional environment
Basic computer and office equipment experience preferred
High School Diploma or equivalent required
Employees must be able to communicate effectively and perform tasks requiring attention to detail.

Skills

Customer service
Communication skills
Organization
Operational support
Mail processing
Sorting
Delivery
Shipping and receiving
Courier coordination
Package tracking
Mailroom equipment operation
Document production
Printing
Scanning
Binding
Reprographics support
Basic computer skills
Office equipment operation

Location

Corporate client environment

Work Type

Full-time

Experience Level

Entry-level
1 year of previous mailroom experience

Education Level

High School Diploma or equivalent

Benefits

Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off

About the Company

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies.
Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.
SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

Equal Opportunity

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.