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About the Role

VMD Corp is seeking a Training Manager at San Francisco International Airport (SFO) to supervise Security Training Instructors (STIs), foster a positive team environment, and ensure the integrity of VMD and TSA security systems and training methods.

Responsibilities

• Direct oversight of Security Training Instructors (STIs).
• Foster a professional and collaborative training environment while ensuring fairness and consistency.
• Coordinate training personnel conducting security screening in checkpoint, baggage, and layered security operations.
• Coordinate and conduct new hire orientation; establish employee access to required systems, OLC, email accounts, and training platforms.
• Track New Hire Training Program (NTP) progress and ensure 100% completion of all required training milestones.
• Coordinate New Hire Training, including TSO Level I and Level II requirements, and ensure all prerequisites are completed prior to advancement.
• Ensure employees are trained on TSA SOPs, VMD best practices, general orders, policies, and procedures; coordinate recurrent training requirements.
• Develop, distribute, and maintain weekly training status reports for AFSDs, TSMs, TSs, STI staff, TSA leadership, and executive leadership.
• Maintain strong working relationships with TSA stakeholders at all levels, including TSS-E personnel.
• Coordinate training requests, specialized training initiatives, and operational training requirements with TSA counterparts and TSS-E personnel.
• Monitor, mentor, and develop coaches to ensure consistency in On-the-Job Training (OJT) delivery.
• Assign coaches to TSOs and monitor progress throughout the OJT process.
• Ensure all APRs, including OAAs, are completed accurately and within required timelines.
• Oversee classroom training on a day-to-day basis and ensure a consistent training message is delivered.
• Fill in as an instructor as needed.
• Maintain effective filing systems and training records.
• Schedule and coordinate meetings with the Training Team, Management, remote locations, and TSA counterparts.
• Maintain personnel training logs and training compliance records.
• Coordinate make-up training sessions and ensure personnel attendance.
• Track remedial training, return-to-duty training, OJT progress, and certification requirements.
• Track TIP data and covert testing remedial actions and follow-up requirements.
• Identify training gaps, operational misunderstandings, and areas of confusion on the screening floor and implement corrective training actions.
• Maintain communication with all levels of leadership and frontline personnel to ensure training objectives are understood and effectively executed.
• Track and monitor training compliance metrics and provide recommendations for continuous improvement.
• Update and maintain the TSA Online Learning Center (OLC) for all employees.

Requirements

• Be a U.S. Citizen or U.S. National
• Ability to obtain and maintain a Secret Clearance
• Be at least 18 years of age
• Ability to work any day, Monday – Sunday, and any shift between 12:00 AM and 11:59 PM
• Ability to work independently and possess effective decision-making skills.
• Must have the ability to obtain dual-function certification.
• Must be able to lift up to 50 pounds
• Constant standing, lifting, twisting and bending.

Skills

• Training Management
• Supervision
• Team Leadership
• Security Systems
• Training Methods
• Security Screening Operations
• New Hire Orientation
• TSA SOPs
• Reporting
• Stakeholder Relations
• On-the-Job Training (OJT)
• Classroom Training
• Record Keeping
• Communication

Location

• San Francisco International Airport (SFO)

Work Type

• Full-time
• Onsite

Experience Level

• No prior experience required (on-the-job training provided)

Education Level

• High School Diploma or General Education Development (GED)

Salary/Compensations

• $110k-$125k

Benefits

• Competitive pay
• Comprehensive benefits per CBA/SCA guidelines
• On-the-job training
• Career development opportunities

About the Company

• VMD Corp, a recognized leader in transportation security since 2002, provides advanced screening solutions.
• VMD Corp is an Xcelerate Solutions company.
• VMD Corp is part of the nation’s critical air travel infrastructure.
• The Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States.
• VMD and Xcelerate Solutions are trusted partners to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community.

Equal Opportunity

• Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers.
• We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic.
• As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability.
• Xcelerate Solutions maintains a drug-free workplace.