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About the Role

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions.

Responsibilities

Safely transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities.
Provide top-of-the-line, friendly customer service to all patients and facility partners.
Adhere to all safety procedures for transporting and handling oxygen and medical equipment.
Effectively manage delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen.
Assist with customer equipment problems and complaints in a timely and professional manner.
Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, including basic set up guidance and placement.

Requirements

Current state-issued driver’s license.
Acceptable criminal background check and motor vehicle record check.
Pass a mandated drug test, a physical capability test, and DOT Physical.
Strong interpersonal skills and customer service skills.
A desire to work with the community and help others enjoy a better quality of life.
Dedication to the company mission of caring for customers with compassion, integrity, and care.

Skills

Medical equipment delivery
Customer service
Route management
Equipment setup
Patient education
Troubleshooting

Location

18 Milwaukee - New Berlin, WI 53151

Work Type

Full Time
Local routes
Opportunity for overtime
On-call work

Salary/Compensations

$23.00 - $25.00 Hourly

Benefits

$5,000 sign on bonus
Health, Dental, Vision Insurance
Employer Paid Life Insurance
Matched 401k Eligibility on Day One of Employment
FSA Account (Medical and/or Dependent)
Pet Insurance
Short Term and Long Term Disability
Accident, Hospital Indemnity, and Critical Illness Insurance
Vacation, sick, and paid holidays
Flexible start times
Be home every night

About the Company

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry.
We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital.
Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Equal Opportunity

EO Employer – M/F/Vets/Disabled