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About the Role

As a Sales Consultant for Trenery, you are the face of the brand and the heart of the customer experience. Connect with customers, bring products to life in-store, and play a key role in creating a welcoming and inspiring environment. You will thrive in this role if you enjoy working with people, collaborating as a team, and take pride in delivering standout service. This is your opportunity to grow and make a real impact in our business.

Responsibilities

Put customers first by building genuine connections, styling with intent, sharing expert product knowledge and delivering a seamless experience.
Utilize tools to stay updated with the latest products and share that knowledge with customers.
Contribute to smooth store operations through effective stock management and loss prevention.
Ensure visual merchandising is maintained and the store is presented according to brand standards.
Live and role model the Country Road Group values, collaborating with the store team to deliver results.

Requirements

Passionate about connecting with customers to create great experiences.
Proactive, quick on your feet, and confident solving problems.
Bring positive energy, a can-do mindset, and a genuine desire to help.
Flexibility to work weekends and late trading hours.
Embody the Country Road Group can-do attitude and passion for brands and customer-obsessed culture.

Skills

Customer service
Team collaboration
Product knowledge
Visual merchandising
Stock management
Loss prevention

Location

In-store

Work Type

Full-time
Part-time

Experience Level

Not specified

Education Level

Not specified

Benefits

Quarterly product allowance
40% discount across all CRG brands
Corporate partnerships for health and wellbeing
18 weeks paid parental leave program for eligible employees
Return-to-work clothing allowance
Internal career opportunities
Annual learning calendar for ongoing development

About the Company

Trenery celebrates timeless style lived, not worn - crafting beautifully considered clothing and accessories guided by enduring design, quality fabrics and a creative, modern Australian spirit.
Country Road Group is one of Australia’s leading group of brands, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix.
United as One Team, we work collaboratively across our brands to create exceptional product and meaningful experiences for our customers.
We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other.
We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.
Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.

Equal Opportunity

We encourage you to explore our Current Opportunities [https://www.countryroadgroup.com.au/careers/retail]and we look forward to connecting with you!
Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.
We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.