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About the Role

As a Social Media Manager, your objective is to strategically execute industry-leading social content. This includes managing organic content plans, copywriting, community management, reactive content management, and executing influencer strategies.

Responsibilities

• Create standout lo-fi, social-first content by conceptualizing, planning, shooting, appearing in, and editing directly on your phone, and using tools like Canva.
• Step in front of the camera when needed to bring ideas to life authentically.
• Stay plugged into culture and community by spotting trends, scaling insights from audiences, and adapting trending formats authentically for each client.
• Craft clear, engaging, and on-brand copy for posts, captions, and community management.
• Connect brands with their communities through meaningful, always-on community management and engagement, and smart participation in cultural moments.
• Analyze content and channel performance, uncover creative insights, and use them to guide recommendations and reporting.
• Own the delivery of monthly and quarterly reports that clearly demonstrate impact and inform future strategy.
• Build trusted, collaborative relationships with clients, positioning yourself as their go-to social expert.
• Oversee day-to-day social channel management, including scheduling content, updating bios and links, maintaining content calendars, and ensuring consistency, accuracy, and brand alignment.
• Develop and maintain comprehensive monthly and quarterly content calendars, mapping posts, publishing dates, formats, and channels.
• Stay up-to-date with social platform updates, emerging formats, and best practices to inform creative and strategic decisions.

Requirements

• Have a sophisticated understanding of social media platforms and be able to advise on content sharing strategy.
• Live and breathe content, driven by a desire to create and occasionally feature in great client work.
• Be a creative thinker and writer, able to work independently and collaboratively on content ideation.
• Be fascinated by brands, how they market themselves, and use social media.
• Be naturally curious about the developments of the digital world and excited by its potential.
• Take real pride in your work and always strive for perfection.
• Have real drive and ambition, with a mindset of growth.
• Have one or more years of experience working with social media (agency-side preferable).

Skills

• Social Media Management
• Content Creation
• Copywriting
• Community Management
• Influencer Strategy
• Content Planning
• Content Editing
• Canva
• Trend Spotting
• Performance Analysis
• Reporting
• Client Relationship Management
• Content Calendar Management
• Social Platform Updates
• Emerging Formats
• Best Practices

Location

• Hybrid

Work Type

• Hybrid Working
• Fix + Flex model
• 3 days in the office per week
• Wednesdays and Thursdays as Fix Days
• Third day is Flex (Monday, Tuesday, or Friday)

Experience Level

• One or more years of experience working with social media

Salary/Compensations

• £33,000 to £38,000

About the Company

• Born Social is a social-first creative agency that brings brand building into the social era.
• We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology.
• Backed by the strength of a brilliant business that's proudly B-Corp certified, we're consistently recognised as one of the best places to work.
• Born Social is proud to be part of Croud, a global, full service media, creative and data agency.
• Together we operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Equal Opportunity

• We celebrate different ideas, perspectives, and backgrounds here at Born Social.
• As an equal opportunities employer, we believe in the power of an inclusive and representative team.
• We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status.
• We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.