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About the Role

Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers in all aspects of guest service. Interacts with guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Responsibilities

• Maintain professional appearance standards.
• Anticipate and accommodate guest needs in a timely manner.
• Provide professional and exceptional service.
• Ensure the delivery of all food and beverage to guests.
• Maintain general cleanliness of the bar, bar area, and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers.
• Possess general knowledge of all food and beverage menus, and company policies & procedures.
• Comply with Department of Health and company sanitation standards.
• Work as part of a team and provide help and support to all fellow team members.
• Communicate guest needs to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly set-up bar stations, perform side-work and other opening/closing procedures.
• Ensure the bar and bar area are clean and free of debris.
• Set bar with proper equipment and settings.
• Wipe down bar-top, bar stools, lounge tables and chairs.
• Stock bar-stations with prescribed supplies.
• Perform opening and closing side-work as prescribed.
• Properly follow all beverage requisition procedures.
• Assist bartenders to ensure a high level of quality and speedy service.
• Empty trash from behind the bar and dispose of it correctly with all cardboard boxes broken down.
• Keep clean and organized all back of house storage and refrigeration to company standard.
• Keep all liquor displays and shelving organized and maintain par levels.
• Report all breakage and damage of equipment or furniture immediately to management.
• Attend and participate in daily pre-service meetings.
• Attend and participate in training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portray a positive and professional attitude.
• Demonstrate knowledge of the Company, its partners and supporting hotel environments.

Requirements

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift up to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Skills

• Company in-venue bar back training
• Food Handling Certificate
• Previous hospitality experience
• Previous bar-backing experience
• Previous experience in a high-volume restaurant/nightclub/lounge