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About the Role

Seeking a Service Supervisor for a 268-unit apartment community to be responsible for maintenance operations. The ideal candidate will have the skills to complete maintenance and repairs for vacant and occupied units within budget, prioritizing resident satisfaction through timely and professional handling of maintenance requests.

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget.
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units.
• Maintaining all service and safety records in compliance with federal, state, and local law.
• Performs any additional duties assigned by Community Manager or Regional Director.

Requirements

• At least three years of Service Supervisor experience on an apartment community.
• Must have Level II or Universal EPA Refrigerant Certification.
• Certified Pool Operator (CPO) certification is required.
• Ability to follow written and verbal instructions.
• Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment.
• Weekends as circumstances warrant; on-call every 3 weeks for emergencies.
• Bilingual (English/Spanish) a plus!
• Certified Apartment Maintenance Technician (CAMT) a plus!
• Valid TX Driver’s License.
• Application process includes criminal background checks and drug screens.

Skills

• Leadership
• Maintenance
• Customer service

Location

• East Riverside District area

Work Type

• Hourly
• Full-time

Experience Level

• 3 years of Service Supervisor experience

Education Level

• Level II or Universal EPA Refrigerant Certification
• Certified Pool Operator (CPO) certification
• Certified Apartment Maintenance Technician (CAMT) certification

Salary/Compensations

• $32.00 - $34.00 per hour

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Tuition reimbursement
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

About the Company

• Monthly renewal AND quarterly performance bonuses are paid in addition to base pay.
• We offer a competitive salary, good benefits, and an energetic environment.