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About the Role

The Officer, Transportation Training and Development – Field acts as a safety leader, ensuring employees are trained to meet regulatory standards for efficient customer service. This role supports employee development through field mentoring and training, manages qualifications, and assists with recruitment and onboarding.

Responsibilities

• Evaluate employee performance and ensure compliance with regulations, company policies, and standards.
• Support the development of Transportation employees through regular mentoring in the field.
• Provide in-field training for Transportation employees, including remote-control operation courses and switching camps.
• Manage qualifications and certifications of Transportation employees and managers.
• Support the Talent Acquisition team with the recruitment and onboarding of new employees.
• Support the local Operations team to ensure understanding of operating rules and practices.
• Ensure all training events are input into the Learning Management System (LMS).
• Maintain training resource equipment, job aids, and scheduled maintenance records.
• Ensure training material and job aids are current to support employee development.
• Participate in safety audits, safety summits, and perform safety observations on employees.
• Support the delivery of training programs and initiatives at campuses.

Requirements

• Minimum 5 years of railway experience.
• Experience working as a Conductor, Locomotive Engineer, Remote Control Operator or a combination.
• Experience with coaching and mentoring Transportation employees.
• Experience with behaviour-based safety principles and leadership.
• High School Diploma or General Educational Development (GED).
• Valid Driver’s License.
• Successful completion of CN’s medical assessment.

Skills

• Knowledge of change management best practices.
• Strong knowledge of the Transportation department and field operations.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Proficient with internal applications such as Systems, Applications and Products (SAP).
• Fluently Bilingual, both written and verbal (English, French).
• Leads by example for the safety and security of all.
• Develops self and others.
• Demonstrates active listening.
• Sets direction and inspires others.
• Communicates with impact.
• Applies critical thinking.
• Collaborates with others and shares information.
• Knows the business and stays current on industry needs.
• Considers environmental impacts in every decision and action.

Location

• Field

Work Type

• Office and outdoor environments
• Irregular work hours including nights, weekends, and holidays
• Occasional travel (up to 50%)

Experience Level

• Grade 9

Education Level

• High School Diploma or GED

About the Company

• CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service.
• CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.
• CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network.
• CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.
• CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
• At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.
• Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply.

Equal Opportunity

• As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.