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About the Role

The Associate Director, Strategic Operations will serve as the operational engine for the Insights & Strategy team, leading the process to report on organizational priorities and goals. This role will own the Braven-wide rhythm and content for communicating progress to stakeholders, strengthen cross-functional coordination, and drive the internal operational rhythm of the Insights & Strategy team. The ideal candidate is a designer of process, an expert on priorities, and a trusted voice on progress, excelling in communication, process ownership, and cross-functional collaboration.

Responsibilities

Design, own, and continuously improve the infrastructure to prepare progress updates for stakeholders.
Project manage and package quarterly progress-to-goal (PTG) memos for Braven’s national board, leadership, and staff.
Draft region-specific progress updates on priorities for regional board meetings.
Prepare regular updates to Braven leadership and staff on organizational priorities and goals.
Pull, analyze, and/or visualize data independently to support progress monitoring.
Build relationships with relevant partners for this work (e.g., executive owners of priorities).
Establish expertise and serve as a thought partner on questions and situations related to org-wide progress monitoring.
Act as trusted liaison to the leaders of the Product, Systems, and External Affairs teams in changing the operating model for how they work together.
Design and help execute a regular central team <> regional team feedback structure at the Alignment Team level.
Support the Head of Insights & Strategy to lead two internal councils (Data Governance Council and AI Advisory Council) and one external council (Labor Market & Economic Advisory Council).
Own the coordinated operational rhythm of the two halves of the team (Insights and Strategy), including annual planning and goal-setting, quarterly alignment, and weekly coordination.
Design and plan team stepbacks and other meetings in support of the Head of Insights & Strategy and the Senior Director of Insights, from creating the agenda through post-meeting follow-up.
Own knowledge management for the Strategy half of the team, maintaining shared and organized documentation and ensuring process clarity.
Lead or support capacity-building and systems/process-building projects for primarily the Strategy half of the team.
Use AI in responsible, smart, and human-valuing ways to continuously improve the effectiveness and efficiency of your work.

Requirements

BA/BS in a quantitative field or work experience that demonstrates expertise in quantitative analysis.
At least 3 years of relevant experience.
Extensive experience writing and presenting compelling data-driven narratives for internal and external audiences.
Proficiency in Excel/Google Sheets and SQL.
Demonstrated experience using AI effectively and responsibly to make an actual impact on outcomes.
Proficiency in SQL.
Experience designing and building dashboards and visualizations (Tableau preferred).
Strong strategic thinking skills, including a proven ability to bring clarity to ambiguous solutions.
Ability to take initiative to solve challenges and tap into opportunities; ability to make complex tasks simple by applying clear logic and processes to component steps.
Excellent time management and prioritization skills, which allow you to manage your own time and energy and seek the right help to complete multiple projects well and on time.
Demonstrated attention to detail, known for checking and double-checking your work.
Learner’s mindset, which you use to master new tools, software, and ways of working.
Strong collaboration skills. You seek to understand others’ problems and use your own perspective to solve problems together.
Proficiency in Google Suite, Slack, and Jira.
Proficiency in Salesforce.
Proficiency in Python or R.
Experiences have informed your belief in Braven’s mission and have prepared you to work with or for Braven’s student Fellow population.
Authorized to work in the U.S.
Braven doesn’t offer employment visa sponsorship.

Skills

Communication
Writing
Process Design
Process Ownership
Cross-functional Collaboration
Data Analysis
Data Visualization
Strategic Thinking
Time Management
Prioritization
Attention to Detail
Problem Solving
AI Utilization

Location

Hybrid in Chicago (IL)
Atlanta (GA)
Newark (NJ)
New York City (NYC)

Work Type

Hybrid
Full-time

Experience Level

Associate Director
At least 3 years of relevant experience

Education Level

BA/BS in a quantitative field

Salary/Compensations

$87,200-$108,900 in Atlanta
$92,000-$114,900 in Chicago
$101,200-$126,400 in Newark and New York City

Benefits

Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (minimum of 19 days per year).
$25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health.
401K contribution match up to 5% of base annual salary, starting first full month.
Coverage of 85% of health insurance premium for employee and dependents.
12 weeks of paid parental leave.
One-month paid sabbatical after 4 years on staff.

About the Company

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.
Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

Equal Opportunity

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
We encourage talented individuals of all backgrounds to apply.