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About the Role
The Inventory Operations team at Perk ensures travel and spend content is accurate, reliable, and high-quality. This senior individual contributor role focuses on improving operational standards, using data strategically, and influencing product and tooling decisions to enhance inventory performance and reliability.
Responsibilities
- Define operational standards to reduce BAU workload and increase reliability across teams and markets.
- Lead retrospectives and drive scalable process refinements.
- Balance domain and company goals, making trade-offs with business impact in mind.
- Set ambitious OKRs and recognize when diminishing returns mean it’s time to redirect focus.
- Formulate analytical questions to reveal root causes and trends.
- Synthesize complex insights into clear recommendations that inform strategic decisions.
- Guide teammates in interpreting data accurately.
- Anticipate how market, product, or supplier changes affect performance.
- Influence product and tooling decisions, define technical standards, and build governance frameworks that scale across markets.
- Drive automation, monitoring, and workflow improvements that span multiple teams.
- Own the team narrative for senior stakeholders, connecting operational outcomes to business goals.
- Map processes where AI can fundamentally redesign manual steps.
- Coach peers on AI adoption and translate AI capabilities into measurable operational improvements.
Requirements
- 4–6 years in operations, travel technology, or supplier management, with a track record of increasing scope and cross-functional impact.
- Expert knowledge of inventory systems, GDS, APIs, supplier content flows, and booking infrastructure.
- Ability to connect operational work to business outcomes and make trade-offs confidently.
- Ability to see the big picture without losing sight of execution quality.
- Experience mentoring others, even without formal management responsibility.
- Ability to craft clear, data-backed narratives for senior stakeholders.
- Ability to communicate progress, risks, and trade-offs with transparency and presence.
- Proven ability to design frameworks and governance models that scale.
Skills
- Inventory systems
- GDS
- APIs
- Supplier content flows
- Booking infrastructure
- Strategic thinking
- Data analysis
- Process design
- AI adoption
- Executive communication
- Coaching
Location
- Commuting distance of our hubs
Work Type
- IRL-first approach (in-person 3 days a week)
- Full-time
Experience Level
- Senior
About the Company
- Perk (formerly TravelPerk) is an intelligent platform for travel and spend management, automating bookings, expenses, and invoice processing.
- Trusted by over 10,000 companies worldwide.
- Founded in 2015, Perk has grown into a global company with over 1,800 employees across 12 offices.
- Headquartered in London and Boston.
- Driven by values: being an owner, delivering a 7-star experience, and working as one team.
- Values curiosity, purpose, and mindset over just knowledge.
Equal Opportunity
- Perk is an equal opportunity employer, welcoming individuals regardless of appearance, origin, or any other personal characteristic.