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About the Role

The Solution Sales Executive (SSE) is a strategic leader who combines deep SAP expertise, business acumen, and end-to-end solution area domain knowledge to drive LoB cloud revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader. The SSE shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution—supporting both the specific Customer Experience and the overall “One SAP” strategy. SAP’s Customer Experience portfolio is a full end to end suite of solutions managing the whole customer lifecycle. These solutions include (but are not limited to) SAP Sales & Service Cloud, SAP Commerce Cloud, SAP Engagement Cloud (Marketing), SAP Customer Data Solutions and SAP CPQ. Experience in one or multiple solutions is preferable.

Responsibilities

Serve as the Customer Experience owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and broader account plans by account team.
Identify and develop new business opportunities within existing accounts, contributing to pipeline growth and revenue targets.
Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
Own SAP Customer Experience deal cycles, renewals, enablement, and executive engagement.
Elevate customer discussions to prioritize investment and drive measurable outcomes.
Own relationships with strategic consulting partners to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions.
Maintain direct, high-quality relationships with partner account leads.
Align closely with Sales, Product, and Marketing to ensure SAL impact is fully integrated into the go-to-market engine with tailored GTM approach.
Drive joint accountability and coordination across internal stakeholders for maximum market impact.
Maintain deep technical and functional knowledge across SAP solutions.
Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.
Identify, qualify, and drive strategy for new business opportunities across CRM, Commerce, Service, Customer Data, Marketing, and CPQ.

Requirements

8+ years’ experience selling business software or IT solutions, preferably Customer Experience solutions
Proven track record of achieving and exceeding sales targets
Experience selling to C‑suite executives and managing complex sales cycles
Proven experience in Demand Generation, account management, solution sales, or customer success roles.
Strong understanding of solution sales, customer value realization, and account planning methodologies; Expansion selling track record (account growth).
Maps value levers and tell a quantified ROI storytelling and compelling business case creation
Strategic thinking, business acumen, relationship building and client advocacy skills.
Analytical mindset with a focus on problem-solving and continuous improvement.
Excellent communication, negotiation, and stakeholder management abilities.
Ability to work collaboratively in a matrixed environment and influence without direct authority.

Skills

SAP expertise
Business acumen
End-to-end solution area domain knowledge
Customer Experience
SAP Sales & Service Cloud
SAP Commerce Cloud
SAP Engagement Cloud (Marketing)
SAP Customer Data Solutions
SAP CPQ
Demand Generation
Account management
Solution sales
Customer success
Solution sales methodologies
Customer value realization
Account planning methodologies
Expansion selling
ROI storytelling
Business case creation
Strategic thinking
Relationship building
Client advocacy
Analytical mindset
Problem-solving
Continuous improvement
Communication
Negotiation
Stakeholder management
Collaboration
Influence without direct authority
AI

Location

London

Work Type

Hybrid
Regular Full Time

Experience Level

8+ years’ experience selling business software or IT solutions
Professional

Education Level

Bachelor’s degree in Business, Engineering, Technology, or related field

Benefits

Constant learning
Skill growth
Great benefits
Team that wants you to grow and succeed
Focus on health and well-being
Flexible working models

About the Company

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.
We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next.
The work is challenging – but it matters.
You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
At SAP, you can bring out your best.

Equal Opportunity

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.