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About the Role

The Assistant Store Manager works with the Store Operator to provide and communicate strategic direction and vision customized for the local market. This role involves coaching, motivating, and developing Department Managers to foster customer loyalty, fulfill customer needs, and contribute to a total store environment of employee and customer engagement. They support the fiscal operation of the store, managing budgets, labor costs, inventory control, product presentation, and merchandising while adhering to all protocols and procedures.

Responsibilities

Create a coaching and development culture for all store employees that embraces a passion for food.
Oversee recruitment, succession planning, orientation, training, performance management and compensation, as required.
Manage store operations in the absence of the Store Operator.
Work with the Store Operator to communicate operational requirements, operational changes, and store vision throughout the total store.
Understand and respond to local market needs and competition.
Ensure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate parties.
Role model, coach, and reinforce customer service expectations.
Ensure community presence by working with store management and community partners to host/ support community events.
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit.
Ensure all applicable company policies and procedures are communicated and adhered to by store employees.
Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained.
Support the Store Operator to plan and execute efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs.
Manage training budget for total store as required.
Thoroughly understand all relevant company programs.
Attend training as required.
Maintain knowledge of current industry trends.
Keep up to date on local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies.
Be known as the “employer of choice” by actively supporting an environment of employee engagement.
Initiate, support, participate, and lead community and charitable events and activities.
Order equipment and EMR.
Coordinate maintenance of store equipment and repairs as requested by the company.

Requirements

Above average oral and written communication skills.
Full knowledge of retail operations and skills.
High School Diploma.
Three to five years experience as a Department Manager.
Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process.

Skills

Proficient use of Microsoft office suite.
Working Knowledge of SAP.

Location

Toronto, Ontario, Canada

Work Type

Full-Time

Experience Level

3-5 years as a Department Manager

Education Level

High School Diploma

Benefits

Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs.
Learning and Development Resources to fuel your professional growth.
Paid Vacation

About the Company

Sobeys Inc. is celebrated among Canada’s Top 100 employers.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers.
Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees.
We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country.
With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Equal Opportunity

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.