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About the Role

As an Associates Clinical Specialist, you will support the Pelvic Health group in surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory. This field-based role requires you to reside within the territory and drive to multiple accounts, with potential for travel outside the territory.

Responsibilities

• Represents Medtronic Pelvic Health during surgeries and implants by providing necessary equipment and products.
• Demonstrates expertise in all aspects of implant, follow-up support, and troubleshooting techniques.
• Maintains current knowledge about assigned products, services, and competitive products.
• Proactively identifies needs and educates caregivers and account employees on technical matters related to products and therapies.
• Educates and trains physicians, hospital personnel, and office staff through one-on-one sessions, in-service programs, seminars, and symposiums.
• Assists district manager and in-house training department in educating new employees.
• Provides sales support during or following cases, including completing necessary documentation and executing invoices.
• Places orders with customer service for pending purchase orders and product replacement.
• Maintains open and effective communication with all district personnel, customers, and other Medtronic employees.
• Contributes to the completion of milestones for regional and/or national projects.
• Understands all applicable quality policy/system items and follows work/quality procedures for compliance.
• Performs other related activities as assigned.

Requirements

• Must have a valid driver's license and active vehicle insurance policy.
• Driving record will be reviewed and considered as part of the application.
• Must be able to drive approximately 50% of the time within assigned territory.
• May require overnight travel.
• For Baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Going into a healthcare setting is considered an essential function of the job.
• Must comply with all credentialing requirements at hospitals or clinics supported.
• Must possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).

Skills

• Clinical skill and knowledge (e.g., ability to conduct a simple trial, implant and/or refill a pump).
• Clinical experience with implantable Neuromodulation products and stim experience.
• Experience in servicing medical personnel on product use.
• Experience working with a medical device or pharmaceutical company.
• Clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care.
• Ability to communicate effectively with sales and health care professionals.
• Ability to coach others on product use and clinical applications.
• Excellent organizational skills.
• Ability to prioritize under pressure.
• Ability to manage multiple tasks simultaneously.

Location

• Remote (reside within territory)

Work Type

• Remote
• Field-based

Experience Level

• Minimum of 4 years of work experience in a clinical or medical sales role (with High School Diploma or GED)
• Minimum of 2 years of work experience in a clinical or medical sales role (with Associate’s Degree)

Education Level

• High School Diploma or GED
• Associate’s Degree
• Bachelor’s Degree
• Master’s Degree

Salary/Compensations

• $64,000-96,000

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

About the Company

• At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
• Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain.
• Medtronic Pelvic Health provides therapies that treat patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence.
• We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
• Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
• We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
• We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions.
• Our industry leadership comes from the passion and ingenuity of our people.
• Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
• We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work.
• Speed and decisiveness run through our DNA.
• Diverse perspectives inspire our bold answers to any challenge that comes our way.
• And we deliver results the right way, breakthrough after patient breakthrough.
• This life-changing career is yours to engineer.
• By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world.
• Grow a career reflective of your passion and abilities.
• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning.
• Experiences that put people first.
• Respect for people is the hallmark of our humanity.
• It fuels our team to positively impact even a single life.
• And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
• Life-transforming technologies.
• No matter your role, you contribute to technologies that transform lives.
• What we build empowers patients to live life on their terms.
• Better outcomes for our world.
• Here, it’s about more than the bottom line.
• Our Mission to improve human welfare drives us.
• We advance healthcare, society, and equity with every design, inside and outside our walls.
• Insight-driven care.
• Fresh viewpoints.
• Cutting-edge AI, data, and automation.
• You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.