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About the Role

Lead the EVO Club with a focus on goals and service, driving member growth and customer satisfaction through proactive acquisition strategies and continuous development of new approaches.

Responsibilities

• Lead the EVO Club with a focus on goals and service.
• Manage member growth and customer satisfaction.
• Proactively acquire new members and develop strategies to achieve acquisition goals.
• Conduct consultations and sales discussions, including training sessions.
• Handle operational tasks in the studio with support from the Operation Manager, ensuring the studio's excellent condition.
• Ensure adherence to company standards in service, care, cleanliness, order, and technology in collaboration with the Operation Manager.
• Organize and implement measures to retain members and foster a lasting customer experience.
• Support new clients in starting their training and create needs-based training plans.
• Be available to members in the studio with a friendly and competent demeanor to answer questions.
• Cultivate a strong personal training network for your club and serve as a role model for trainers and members.

Requirements

• Previous experience in the fitness industry.
• Possession of at least a Trainer B-License; additional trainer licenses or education in fitness & nutrition are advantageous.
• A degree in sports science or education in related fields is a plus.
• High level of initiative and sense of responsibility.
• Service-oriented and strong communication skills, fostering community with an open demeanor.
• Empathetic, able to address customer needs effectively, and read between the lines.
• Passionate about fitness and skilled in supporting clients in achieving their goals and adopting a healthier lifestyle.

Skills

• Sales
• Customer Service
• Training
• Operations Management
• Member Retention
• Personal Training Network Development
• Communication
• Empathy
• Fitness Expertise

Location

• Berlin
• Hamburg
• Düsseldorf
• Munich

Work Type

• Full-time

Experience Level

• Professional

Education Level

• Trainer B-License
• Degree in sports science or related fields (preferred)

Salary/Compensations

• Competitive base salary plus performance-based compensation

Benefits

• Varied work in a young, expanding company.
• Good base salary plus performance-based pay.
• Flexible working hours.
• Free use of EVO Clubs.
• Additional benefits (e.g., Jobrad, Deutschlandticket, Urban membership).
• Independent work in a performance-oriented and agile environment.
• Flat hierarchies and communication at eye level.
• Individual career opportunities and development prospects.
• Team events with workshops and team-building activities.

About the Company

• EVO represents the new generation of fitness.
• EVO offers a different approach to fitness in smart, DIY premium studios with a stylish ambiance.
• Train undisturbed alongside like-minded individuals.
• High-quality equipment and an effective, time-saving training concept support users in feeling fit and healthy.
• Enhance personal and professional performance.
• Locations are conveniently situated in neighborhoods within top areas of Berlin, Hamburg, Düsseldorf & Munich.
• Offers limited memberships or a free, non-binding trial.