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About the Role
This role involves overseeing a portfolio of accounts for a multi-platform production company, social media agency, and digital media network. The Account Director will be responsible for delivering industry-defining work for major sports and entertainment brands, managing client relationships, and overseeing all aspects of digital content delivery.
Responsibilities
- Overseeing a portfolio of accounts across sport and entertainment, ensuring exceptional client servicing.
- Acting as the senior agency contact for client stakeholders and developing strong relationships.
- Managing a Senior Account Manager and mentoring delivery teams across various agency functions.
- Developing client strategies in collaboration with the agency strategy team.
- Liaising with multiple internal business areas to ensure alignment and manage deliverables.
- Continuously reviewing project delivery, making proactive suggestions, and ensuring best-in-class standards.
- Managing multiple workflows to ensure complex client projects are delivered on time and to high quality.
- Managing resourcing levels across accounts and projects, optimizing plans in line with budgets and client needs.
- Guiding the creation and presentation of in-depth insights reports with quantitative and qualitative data.
- Identifying upsell/cross-sell opportunities and collaborating to develop them.
- Identifying potential challenges and working collaboratively to troubleshoot issues.
Requirements
- First-class project management skills with the ability to multitask and prioritize effectively.
- A track record of developing strong relationships with stakeholders at all levels.
- Commercial acumen and budget management experience.
- Excellent written and verbal communication skills.
- Ability to influence stakeholders internally and externally.
- A track record of managing and motivating delivery teams.
- In-depth knowledge of the digital and social media landscape.
- Experience managing and mentoring teams to deliver success.
Skills
- Project management
- Multitasking
- Relationship management
- Budget management
- Communication (written and verbal)
- Influencing
- Team management
- Digital content
- Social media management
- Creative production
- Strategy development
- Resourcing planning
- Data analysis
- Troubleshooting
Location
- Shoreditch
Work Type
- Fixed term (maternity cover)
- Hybrid
- Flexi-time
Experience Level
- Senior
Benefits
- Hybrid and flexi-time working
- Mental health and wellbeing programmes
- Enhanced gender-neutral parental leave
- Interest-free financial support
- Digital nomad policy (work from abroad twice a year)
- Pension contributions
- Annual leave
- Free lunches
- Socials
- Health treatments
About the Company
- A multi-platform production company, social media agency, and digital media network.
- An award-winning, B Corp™ Certified workplace.
- A leader in the digital content space since 2013.
- Works with major TV, movie, sports, and entertainment brands.
Equal Opportunity
- Committed to fostering a diverse, inclusive, and equitable workplace.
- Welcomes candidates of all backgrounds, experiences, and identities.
- Strives to create an environment where differences are celebrated and everyone has equal opportunity to thrive.