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About the Role

The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEA. This role deeply understands the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams, connecting these needs to the right solution. Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions.

Responsibilities

Build deep, trusted relationships with client-facing leaders and teams across EMEA.
Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work.
Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA.
Act as the primary connector between user needs and available technology.
Provide structured, responsive support so that users can extract maximum value from the tools available to them.
Translate user insights into clear, well-evidenced input for global product roadmaps.
Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs.
Ensure that EMEA requirements are reflected in global platform decisions.

Requirements

Prior experience in asset management, investment banking or alternatives.
Deep knowledge of one or more Sales, Marketing, or Client Servicing domains.
Demonstrated ability to build trusted relationships with internal users and senior stakeholders.
Strong consultative instinct.
Proven ability to translate user insights into clear, well-evidenced technology recommendations.
Credibility with both senior business stakeholders and technical product/engineering teams.
Excellent communication skills, with the ability to frame technology in terms of business value.
Candidates from diverse professional backgrounds including former account associates or client facing business roles – who have developed a strong orientation towards technology are welcome.

Skills

Salesforce
Dynamics
Marketo
Tableau
Power BI
User empathy
Outcome orientation
Iterative delivery
Roadmaps
Regional change or adoption initiatives for enterprise platforms
Client reporting
Portfolio analytics

Location

EMEA

Work Type

Full-time

Experience Level

Senior

Benefits

Education reimbursements
Ongoing training in technology, communication, and diversity & inclusion
Knowledge sharing through lunch-and-learns, demos, and technical forums.

About the Company

PIMCO is a global leader in active fixed income with deep expertise across public and private markets.
We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets.
Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.
Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking.
We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence.
We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Equal Opportunity

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.
The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.
PIMCO is an Equal Employment Opportunity/Affirmative Action employer.
We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures.