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About the Role

As Advertising Operations Manager, you’ll play a hands-on role at the heart of this growth, making sure campaigns are set up accurately, delivered smoothly and optimised effectively. You’ll work closely with Account Management, Ad Sales, Product, Engineering and Data teams to keep campaigns on track, resolve issues quickly, and improve how the function scales through better processes, documentation, AI and automation.

Responsibilities

Build and traffic direct and managed campaigns in Google Ad Manager, including line items, creatives, targeting, key-values and tags, ensuring everything is set up accurately and on time.
Complete thorough campaign quality assurance before launch, checking targeting, creative rendering, tracking and pacing so campaigns go live smoothly.
Monitor live campaigns, manage pacing and delivery against plan, and proactively optimise towards campaign goals such as viewability, click-through rate and delivery.
Investigate and resolve delivery, tracking and creative rendering issues, escalating clearly to Product or Engineering where needed and owning issues through to resolution.
Pull, check and interpret campaign performance data, producing accurate delivery and end-of-campaign reporting for the Account Management team.
Use AI tools, automation and continuous improvement thinking to streamline trafficking, QA, reporting and repetitive tasks, helping the function scale sustainably.
Follow and improve operational standards, QA processes and documentation, identifying where ways of working can be clearer, faster or more reliable.
Act as a trusted operational partner for Account Management and Ad Sales on live campaigns, translating commercial and client needs into clean, effective execution.

Requirements

Experience in ad operations, campaign management or a similar hands-on digital advertising role, with a strong understanding of how campaigns are set up, monitored and delivered.
Hands-on experience with Google Ad Manager or a comparable ad server, including trafficking, targeting, QA and troubleshooting.
A careful and methodical approach, with strong attention to detail and pride in delivering accurate, reliable work.
Strong troubleshooting skills, with curiosity and persistence when working through delivery, tracking or campaign performance issues.
Confidence working with campaign data, including pulling, checking and making sense of performance numbers.
Clear communication skills, with the ability to work smoothly with Account Management, Ad Sales and technical teams, and to know when to escalate.
Strong organisation skills, with the ability to manage multiple live campaigns, competing deadlines and changing priorities.
An interest in using AI, automation and improved processes to reduce manual work and help operational teams scale effectively.

Skills

Google Ad Manager
Campaign Management
Ad Operations
Digital Advertising
Troubleshooting
Data Analysis
AI Tools
Automation

Location

London
Paris
Barcelona
Milan
Edinburgh
Madrid

Work Type

Hybrid
Work from Abroad Policy

Benefits

Private healthcare & dental insurance
Generous work from abroad policy
2-for-1 share purchase plans
EV Scheme
Extra festive time off
Excellent family-friendly benefits
Personal learning budgets
Regular learning days

About the Company

We are champions of rail, inspired to build a greener, more sustainable future of travel.
Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries.
We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.
Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid.
With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Every month, millions of travellers plan, book and take journeys through Trainline, creating high-intent moments that help brands connect with customers in relevant and meaningful ways.
Trainline Advertising brings this opportunity to life, and we’re scaling quickly as a publisher with a growing advertising proposition.

Equal Opportunity

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought.
That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.