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About the Role
As a Product Manager, you will partner across functions to deliver a scaled and delightful customer experience. You will advocate for technology-driven solutions to complex problems while maintaining an empathetic and consultative approach. You will navigate a complex regulatory environment to provide leadership and drive genuine social and customer impact.
Responsibilities
- Lead, focus, and prioritize a high-performing product squad of UX, Data, and Engineering team members toward strategic goals.
- Understand user goals and expectations to build an industry-leading customer experience.
- Collaborate with marketing, customer service, finance, legal, engineering, and data teams.
- Navigate a complex regulatory environment including NDIS and Support at Home.
- Balance customer, engineering, and commercial requirements to manage a prioritized backlog and roadmap.
- Test qualitative and quantitative hypotheses to iterate quickly and grow the business.
- Communicate and tell the story of the squad’s product experience internally and externally.
Requirements
- 5+ years of experience in consumer SaaS, e-commerce, or marketplace product management.
- Deep knowledge of analytics tools and reporting.
- Proven track record of data-driven decision-making.
- Experience working in an agile environment, including backlog grooming and sprint planning.
- Ability to synthesize stakeholder insights into well-scoped outcomes.
- Experience in a regulated environment is a plus.
Skills
- Product management
- Data-driven decision making
- Analytics and reporting
- Agile methodology
- Stakeholder management
- Customer research
- Strategic planning
- Storytelling
Work Type
- Hybrid
Experience Level
- 5+ years
Benefits
- Professional development through industry experts and leaders
- 14 weeks paid parental leave for primary carers
- 6 weeks paid parental leave for secondary carers plus superannuation
- Hybrid work environment
- One extra paid leave day per quarter
- Floating public holiday
- Reward and recognition program
About the Company
- Part of the Attain Healthtech Group of companies.
- Mable is a leading Australian healthtech platform connecting people with disability and older Australians with independent support workers.
- Recognized on the AFR Top 100 and Deloitte Tech Fast 50.
- Awarded Australian Growth & Technology Growth Company of the Year.
Equal Opportunity
- We celebrate diversity and welcome all people regardless of family responsibilities, ethnicity, faith, sexual orientation, or gender identity.
- Aboriginal and Torres Strait Islander people are encouraged to apply.
- We encourage applications even if you do not meet all listed requirements.