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About the Role

Reporting to the COO, this role shapes the people strategy to support illumin’s next stage of growth. The Director, People and Culture acts as a trusted advisor to leaders, partnering on organizational design, talent management, leadership effectiveness, employee engagement, performance, and change management. This role requires a strong understanding of how people strategies drive business performance and the ability to influence and support leaders at all levels.

Responsibilities

Partner with leaders to strengthen organizational effectiveness by advising on organizational design, workforce planning, talent decisions, performance challenges, and team effectiveness.
Coach and develop leadership capability by providing guidance and support on performance management, employee development, communication, and team engagement.
Shape and evolve the people strategy by assessing existing programs, identifying improvement opportunities, and designing/implementing initiatives for talent management, succession planning, employee engagement, and organizational development.
Lead through change and growth by helping leaders and employees navigate transformation initiatives and integrate people considerations into business decisions.
Drive a positive employee experience by supporting engagement, development, recognition, and retention initiatives.
Partner across the business to align people strategies with business objectives, advising on key decisions with a balanced perspective.
Lead and support the People & Operations team, providing coaching and direction to drive the people strategy and ensure exceptional employee and leadership experiences.

Requirements

Experience partnering with senior leaders in a technology, SaaS, digital media, or high-growth environment.
Experience aligning people strategies with business priorities.
Experience advising leaders on organizational design, talent management, workforce planning, employee engagement, and performance.
Experience coaching managers and strengthening leadership effectiveness.
Experience navigating complex people situations and helping teams perform at their best.
Experience supporting organizations through growth, transformation, or periods of change.
Experience helping leaders navigate ambiguity, drive adoption of new initiatives, and build structures and capabilities for evolving business needs.
Experience leading and developing small teams, creating clarity, accountability, and engagement.
Experience leading both People and Office Operations functions.

Skills

Organizational design
Talent management
Leadership effectiveness
Employee engagement
Performance management
Change management
Workforce planning
Succession planning
Organizational development
Communication
Relationship-building
Coaching
Business acumen
Strategic thinking
Operational execution

Location

Downtown Toronto office

Work Type

Hybrid

Experience Level

Director

Salary/Compensations

$150,000 - $170,000

Benefits

Flexible work environment
Meal credit for in-office days
Free massage with an RMT in-house every eight weeks
Life insurance
AD&D insurance
Long-term disability insurance
Prescription coverage
Dental coverage
Vision coverage
Mental health coverage
Professional health services coverage
Workplace advisor access
Vitality Wellness app access
$300 annual healthcare spending account

About the Company

illumin is transforming the advertising landscape with an integrated platform for journey planning, execution, and reporting.
The platform empowers marketers through real-time data and visual tools, combining media planning and buying for campaign control and personalized insights.
The company is evolving into a product-led organization with over 100 skilled professionals and new leadership.
illumin is harnessing data, advancing AI capabilities, and investing in its people for future growth.
The company values speed, delivery over perfection, and an entrepreneurial mindset.
Joining illumin offers a chance to be part of a significant transformation.

Equal Opportunity

illumin is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas.
We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment.
We are equally committed to providing an inclusive and accessible workplace.
If you require accommodations at any stage of the interview process, please email us at hr@illumin.com.