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About the Role

Kyndryl is seeking a Business Relationship Manager (BRM) to act as a strategic bridge between the Chief Information Officer (CIO) and the Country President for the USA Market. This role ensures technology goals align with business priorities, driving innovation, operational excellence, and business value. The BRM will lead digital transformation, foster executive relationships, and translate business strategies into actionable technology initiatives.

Responsibilities

Serve as the primary liaison between the CIO organization and USA Market leadership, ensuring alignment of technology initiatives with business objectives.
Build and maintain trusted relationships with senior stakeholders, influencing decisions and fostering collaboration.
Translate business strategies into actionable technology roadmaps that deliver measurable outcomes.
Drive adoption of CIO technology solutions and champion digital transformation efforts across the market.
Oversee the portfolio of technology projects, ensuring timely delivery, budget compliance, and strategic alignment.
Establish and monitor KPIs to measure success and proactively manage risks.
Lead organizational change initiatives to support new technologies and processes.
Act as an advocate for innovation, identifying opportunities to leverage emerging technologies for competitive advantage.

Requirements

Bachelor’s degree in Business, Information Technology, or related field (Master’s preferred).
8+ years of experience in business relationship management, IT consulting, or similar leadership roles.
Proven track record in digital transformation, business process improvement, and enterprise IT environments.
Strong portfolio and project management skills.
Outstanding communication and stakeholder management abilities.
Demonstrated success collaborating with business leaders to implement impactful technology solutions.
Fluency in English.
Ability to travel to Kyndryl corporate locations 20-30%, as needed.

Skills

Strategic Thinking & Business Acumen
Relationship Building & Influence
Communication & Negotiation
Change Management
Analytical & Problem-Solving
Professional certifications such as ITIL Foundations, PMP, or BRM Professional Certification (Preferred)
Experience working in multinational or matrix organizations (Preferred)
Familiarity with emerging technologies and digital platforms (Preferred)

Location

USA Market

Work Type

Full-time

Experience Level

8+ years of experience

Education Level

Bachelor's degree in Business, Information Technology, or related field
Master's degree preferred

Salary/Compensations

$187,560 to $356,280

Benefits

Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Discretionary annual bonus program (based on performance)
Employee learning programs
Company-wide volunteering and giving platform

About the Company

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
Every position at Kyndryl is an opportunity to be part of something bigger.
We’re committed to your growth and development—because when you succeed, we succeed.
At Kyndryl, your future is yours to shape.
We achieve progress the world depends on, with purpose.
One that is restless, empathetic and devoted.
Where we are committed to sustainable progress for our customers and supporting the communities where we work and live.
All of you is what we want. And what we need.
Join us, and together, we can advance the vital systems that power human progress.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That’s the Kyndryl Way.