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About the Role

This position centrally manages relationships with IFM suppliers, reports to the Head of IFM & Workplace Services, and works closely with cross-functional partners and the leadership team. As Market Areas are delivered through outsourced parties, managing this relationship is key to successful Workplace Services delivery. This role leads strategic supplier partnerships through Account Development Plans, performance indicators, and contract mechanisms, serving as a trusted advisor and commercial driver. The position supports major contract renewals and requests for proposals while participating in global IFM initiatives. The role enhances collaboration to foster innovation across IFM, Sustainability, Workplace Experience, and Technology, creating data-driven solutions that combine technology, expertise, and operational excellence.

Responsibilities

Own and govern the Central RE relationship and Global Services Agreement with the IFM supplier, ensuring strategic alignment and continuous improvement across regions
Drive the Account Development Plan, engage in market analysis with suppliers, and identify new contractual opportunities
Contribute to Real Estate thought leadership and develop best practice processes, strategies, and procedures
Support commercial negotiations ensuring adherence to governance and compliance throughout
Maintain key statistics, updates, and collateral in relevant knowledge repositories
Support commercial model development, including pricing and resourcing
Collaborate with internal stakeholders, including senior leadership, to gather input and ensure alignment on strategies and messaging
Conduct regular IFM contract reviews to assess effectiveness, share insights, and identify improvement opportunities across the organization

Requirements

At least 5 years of IFM bids or solutions IFM contract experience, including outsourced bundled, integrated, or vested contracts, preferably across multiple countries
Proven negotiation, stakeholder, and supplier management skills
Strong project management skills, including task prioritization, deadline management, and delivering results under pressure
Ability to work effectively with diverse teams and internal partners across multiple countries
Excellent written and verbal communication skills with attention to detail
Strategic mindset with analytical thinking skills and ability to develop effective value propositions
Deep understanding of real estate processes, models, and strategies
Strong change and improvement management skills with adaptability and continuous improvement focus
Excellent influencing abilities and facilitation skills
Self-starter capable of working independently while contributing as a cooperative team member
Emotional intelligence and ability to adapt style to the situation

Skills

Bachelor's or Master's degree in a relevant field

Location

Plano, Texas

Work Type

Hybrid

Experience Level

5+ years

Education Level

Bachelor's or Master's degree

Salary/Compensations

Santa Clara, CA – $163,200 – $214,200
Austin, TX – $138,400 – $181,650
Boise, ID – $138,400 – $181,650
Overland Park, KS – $138,400 – $181,650
Bellevue, WA – $148,000 – $194,250
Morristown, NJ – $148,000 – $194,250

Benefits

Short-Term Variable Compensation Plan
Subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution
Subsidized dental and vision coverage
401(k) plan with a 4% company match and immediate vesting
Company-paid employee basic life and AD&D insurance
Company-paid disability benefits
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Comprehensive Employee Assistance Program
Mobile therapy
Volunteer paid time off

About the Company

Ericsson's Group Central Real Estate team provides strategic support to business market areas, building top-tier IFM partnerships that create value, drive efficiency, ensure governance, and promote sustainability.
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Equal Opportunity

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.