About the Role
Superhuman is building an integrated suite of AI productivity products. This role focuses on optimizing how users discover, purchase, and activate across the entire suite, sitting at the intersection of funnel optimization, monetization, and cross-product activation. You will shape the bundle purchase experience, pricing, packaging, and intelligent systems to drive adoption of the full Superhuman suite.
Responsibilities
- Define and execute the growth strategy for the Superhuman suite’s purchase funnel—from discovery through checkout, covering both individual and multi-seat bundle purchase flows
- Own conversion optimization across the bundle purchase experience: diagnose friction, run experiments, and ship improvements that increase purchase rates and revenue
- Partner with cross-functional stakeholders across product, finance, and business teams to inform pricing, packaging, and monetization decisions for the suite—and translate those decisions into optimized purchase flows
- Develop the cross-activation strategy and roadmap: how users of one product discover, try, and adopt additional products in the suite
- Partner with engineers to build intelligent systems that deliver personalized “next best action” recommendations, optimizing when and how users are introduced to new products
- Design and run a rigorous experimentation program across purchase and activation surfaces—form hypotheses, define metrics, ship tests, and iterate based on results
- Build and maintain dashboards and reporting to track suite-level growth metrics, funnel health, and cross-activation rates
- Collaborate closely with engineering, design, data science, and marketing to ship at a high cadence while maintaining a cohesive user experience across products
- Influence product and business strategy by surfacing insights from funnel data, user research, and experimentation results
Requirements
- 7+ years of product management experience, with significant time spent on growth, monetization, or funnel optimization in a consumer or SaaS product
- Track record of improving growth and revenue metrics through experimentation—can point to specific, measurable results from initiatives they led
- Experience shaping pricing, packaging, or purchase flow strategy in partnership with business and finance stakeholders is a plus
- Deep understanding of multi-product or platform ecosystems—has worked on cross-product discovery, activation, or bundle-style offerings
- Comfortable partnering with engineers to define use cases, success metrics, and product requirements for recommendation or personalization systems
- Strong analytical capabilities: can work with large datasets, build analyses, and translate data into strategy
- Experience running structured experimentation programs, including A/B testing and iterative learning across purchase and activation surfaces
- Effective communicator who can articulate strategy, influence senior stakeholders, and align cross-functional teams around shared goals
- Comfortable operating with significant ambiguity—can define the problem space, structure a roadmap, and drive progress independently in areas without established playbooks
- Demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
Skills
- SQL or a similar query language is an advantage
- A/B testing
Location
- San Francisco
Work Type
- Hybrid
Experience Level
- Staff
- 7+ years
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year
- 12 days of paid holidays per year
- Two floating holidays per year
- Flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
About the Company
- Superhuman is the AI productivity platform on a mission to unlock the superhuman potential in everyone.
- The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites.
- The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically.
- Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters.
- Learn more at superhuman.com and about our values here.
Equal Opportunity
- At Superhuman, we value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations.
- We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law.
- Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US).
- We also abide by the Employment Equity Act (Canada).
