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About the Role

The Gift Processing Coordinator is responsible for recording and acknowledging donations and capturing information about supporters in The Raiser’s Edge. The Coordinator collaborates with other members of the Development Operations team, as well as fundraising teams, to provide donors an excellent giving experience.

Responsibilities

• Record and acknowledge donations.
• Capture supporter information in The Raiser’s Edge.
• Collaborate with Development Operations and fundraising teams to ensure an excellent donor giving experience.
• Maintain accurate and up-to-date donor information using available technology and resources.
• Prep gift data for entry with accuracy and precision.
• Support short and long-term fundraising strategies.
• Ensure timely gift entry and acknowledgment through a donor-centric process.
• Prep gifts for entry, ensuring accurate and clean data entry.
• Download and prep files for online gifts, including those processed through third parties.
• Prep workplace gifts from third party giving and matching gift programs.
• Maintain deposit log and prep all EFT/ACH/wire gifts.
• Setup tributes and generate mailed cards.
• Provide support for mail sorting and in-house printing.
• Update donor addresses, mailing preferences, and other donor information in The Raiser’s Edge and other systems.
• Flag duplicate records for the Donor Data team.
• Perform other duties as assigned.

Requirements

• Must have a bachelor’s degree or equivalent experience.
• 2+ years of office experience in a nonprofit development environment is a plus.
• Proficiency in Raiser’s Edge and RE NXT is preferred.
• Interest in hunger or food issues is a plus.
• Professional experience in data entry.
• Proficient in Microsoft Office: Word, Excel, Outlook, and Teams.
• Experience with third-party software integrations, add-ons and/or Blackbaud Marketplace Solutions is a plus.
• Superb attention to detail and superior data entry skills.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple projects and assignments.
• Ability to work in a fast-paced and deadline-oriented environment.
• Ability to strive in a team and results-oriented environment with effective communication.
• Ability to handle details while pursuing overall goals.
• Excellent judgment with confidential and sensitive data.
• Ability to work and interact well with individuals from a variety of socioeconomic backgrounds in a culturally diverse environment.

Skills

• Data entry
• Microsoft Office (Word, Excel, Outlook, Teams)
• Raiser's Edge
• RE NXT
• Third-party software integrations
• Blackbaud Marketplace Solutions
• Attention to detail
• Analytical skills
• Problem-solving skills
• Communication skills

Location

• San Francisco, CA 94107

Work Type

• Hybrid
• Full-time

Experience Level

• 2+ years of office experience in a nonprofit development environment is a plus

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• $33.27 - $34.31 Hourly

Benefits

• Generous holiday and sick time
• Retirement savings
• Medical
• Dental
• Life insurance
• Long-term disability
• Vacation time

About the Company

• Our mission is to end hunger in San Francisco and Marin.
• We envision a community free of the root causes of hunger, where everyone has access to nutritious food of their choosing and is uplifted by a network of support.
• Every week, over 53,000 households count on us for food assistance.
• 60% of what we distribute is fresh fruits and vegetables.

Equal Opportunity

• The San Francisco-Marin Food bank is an Equal Opportunity Employer and we value having staff who come from communities that we serve.
• We especially encourage people of color, folks from the LGBTIA2+ community, and people with disabilities to apply.
• In accordance with and support of the San Francisco Fair Chance Ordinance, we encourage formerly incarcerated individuals and those with arrest and conviction records to apply.