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About the Role

The Assistant Property Manager, Commercial provides operational, financial, lease administration, and tenant-focused support to the Property Management team. This role supports the day-to-day management of assigned commercial properties, ensuring responsive tenant service, accurate administration of lease obligations, timely reporting, and compliance with Tricon standards.

Responsibilities

• Assist with the day-to-day management and administration of assigned commercial properties.
• Conduct regular inspections of buildings, common areas, vacant spaces, and tenant areas to maintain property standards.
• Monitor tenant maintenance requests, dispatch vendors, track work orders, and support service contract administration.
• Maintain accurate tenant contact information, emergency contacts, insurance certificates, and property records.
• Coordinate with internal teams, tenants, vendors, and service providers to support property operations and issue resolution.
• Support tenant relations and retention efforts, including responding to inquiries, assisting with communications, property tours, and events.
• Support compliance with building maintenance, health and safety, and operational standards.
• Support the coordination of construction, capital, maintenance, and tenant improvement projects.
• Assist with tenant move-ins and move-outs, including documentation, communication, scheduling, and operational coordination.
• Review, interpret, abstract, and maintain lease information to support accurate administration of tenant obligations.
• Escalate lease, operational, tenant, vendor, or project-related issues as appropriate.
• Assist with annual budgeting, forecasting, monthly reporting, owner reporting, financial statement review, and variance analysis.
• Review invoices, issue purchase orders, ensure proper coding, and support timely payment processing.
• Review tenant billings, rental charges, adjustments, CAM and tax reconciliations, recoveries, and rental/recovery statements.
• Support rent collection, accounts receivable reporting, and follow-up on outstanding balances.
• Track retail tenant sales reporting and support percentage rent billings.
• Prepare reports, summaries, reconciliations, and other documentation to support property operations and financial reporting.

Requirements

• Working knowledge of commercial property operations, tenant service, vendor coordination, and building administration.
• General understanding of property accounting, including invoices, purchase orders, budgets, recoveries, billings, and reporting.
• Ability to read, interpret, and apply lease terms to property administration, tenant billings, and operational requirements.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders.
• Clear written and verbal communication skills.
• Service-oriented and professional, with the ability to build positive relationships with tenants, vendors, and internal partners.
• Detail-oriented and comfortable working with leases, financial information, reports, and operational documentation.
• Proactive, resourceful, and able to follow through on competing priorities.
• Collaborative and comfortable working across multiple internal teams and stakeholder groups.
• Practical problem-solver with sound judgment and a high degree of accountability.
• Able to balance responsiveness, accuracy, and professionalism in a fast-paced environment.
• Minimum 5 years of relevant experience in commercial property management, property administration, lease administration, real estate operations, or a related field.

Skills

• Microsoft Office
• Outlook
• Word
• Excel
• Property Management Systems (Yardi or similar)
• CAM reconciliations
• Tax reconciliations
• Tenant recoveries
• Retail sales reporting
• Percentage rent billings

Location

• Toronto

Work Type

• Full-time
• In-office

Experience Level

• 5+ years

Education Level

• Post-secondary education in business, real estate, finance, property management, or a related field (preferred)
• Property management designation or progress toward a relevant designation (asset)

Salary/Compensations

• $67,600.00 - $112,660.00

Benefits

• Discretionary bonus based on company performance and individual contribution
• Attractive benefit and wellness package

About the Company

• Founded in 1988, Tricon is a preeminent rental housing provider in North America, headquartered in Toronto.
• Tricon was an early entrant into Toronto's purpose-built rental apartment sector in 2016 and is developing a high-quality multi-family portfolio.
• The company leads the market with a pipeline of over 6,000 new units.
• Tricon reimagines rental living with properties in prime downtown Toronto locations, emphasizing design excellence, resort-quality amenities, exceptional customer service, and community-building lifestyle programming.

Equal Opportunity

• At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.