Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Manage a team of external IT technical resources to ensure the reliability of global SAP-related Order-to-Cash and Bill-to-Cash applications. Take ownership for IT reliability in assigned areas globally and act as a subject matter expert for SAP Source Thru Pay.

Responsibilities

• Manage a team of external IT technical resources.
• Ensure reliability of all SAP-related Order-to-Cash and Bill-to-Cash applications globally.
• Take ownership for IT reliability in assigned areas globally.
• Act as a subject matter expert for SAP Source Thru Pay.
• Lead timely issue identification, resolution, and escalation.
• Foster an active relationship with business and functional IT teams.
• Assist with the enhancement process in assigned areas, ensuring adherence to established processes and proper testing.
• Participate in Transition to Support and Knowledge Transfer for major updates, upgrades, and new application rollouts.
• Ensure the IT operations team has the proper knowledge and documentation for application support.
• Continuously work to improve reliability, proactive and predictive monitoring, and customer experience.
• Work across the global supply chain operations team to ensure full support for SOX and other audits.

Requirements

• Have a Bachelor’s degree in IT or related business field.
• Possess End to End knowledge of global supply chain business processes, associated systems and technology in the assigned area(s) of responsibility.
• Have a minimum of 5 years of functional/technical experience with SAP and/or related Supply Chain Applications, including knowledge of Source to Pay processes.
• Have SAP S/4 Certification (or relevant experience) in Source to Pay or related area.
• Are able to work in diverse and global teams.
• Possess relationship management skills.
• Possess the ability to lead and motivate external team members.
• Can communicate clearly with IT and Business partners, both verbally and in written form.

Skills

• SAP
• Supply Chain Applications
• Source to Pay processes
• SAP S/4
• Relationship management
• Leadership
• Motivation
• Communication (Verbal and Written)

Location

• Toronto, ON

Work Type

• Hybrid: 3 days/week

Experience Level

• Minimum of 5 years of functional/technical experience

Education Level

• Bachelor’s degree in IT or related business field

Salary/Compensations

• $118,600.00 - $148,200.00

Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future.
• Wellbeing programs including events, resources, and learning opportunities.
• Physical benefits: Medical, Prescription Drug, Dental, Vision, Screenings/Assessments.
• Social benefits: Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training.
• Emotional benefits: Employee Family Assistance Program, Wellbeing Programs, Family Support Programs.
• Financial benefits: Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks.

About the Company

• Kraft Heinz is a global food company with a delicious heritage.
• We have iconic and emerging food and beverage brands around the world.
• Our mission is to disrupt not only our own business, but the global food industry.
• We drive innovation across every part of our company.
• Our people are connected by a culture of ownership, agility, and endless curiosity.
• We believe in being good humans, working to improve our company, communities, and planet.
• We grow our people to grow our business.
• We champion great people who bring ambition, curiosity, and high performance.
• We choose greatness every day by challenging the ordinary and making bold decisions.
• We invest in your purpose and potential by developing skills and nurturing strengths.
• Everyone is welcome at our table; we thrive on learning and growing from diverse backgrounds and perspectives.
• We are committed to hiring and growing talent from diverse backgrounds and perspectives.
• We are committed to growing our Business Resource Groups.
• We are committed to providing managers and leaders high-quality learning experiences to foster inclusion and belonging.

Equal Opportunity

• Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
• In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.