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About the Role
The Tom James Company seeks an Executive Administrative Assistant to support sales team members, store leadership, and senior organizational leaders. This role provides strategic administrative support, facilitates cross-functional collaboration, and drives organizational effectiveness as a key member of the sales support team and a high-level Executive Assistant to senior company leaders.
Responsibilities
- Preparing for daily client visits
- Prepping clothing to be delivered
- Locating necessary client information (A/R balances, sales sheet)
- Updating sales materials regarding fabrics/options
- Coordinating and maintaining all client orders/files
- Communicating with clients: Setting up appointments, Providing status of orders, Scheduling deliveries, Sending reminders
- Supporting the sales efforts of the sales professional by: Communicating regularly with the sales professional and other members of the store team, Meeting with the sales professional to set goals, Managing daily calendar, Organizing inventory, Pursuing efficiencies for processes and communication, Picking up and delivering client items as needed
- Prospecting new clients using internet and social media applications
- Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
- Entering referrals into proprietary system
- Sending introductory and promotional messages
- Creating call lists/hot lists
- Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
- Maintaining a professional image to interface with corporate clients
Requirements
- Confident, independent worker
- Strong communication skills (verbal, written, listening)
- Excellent organizational skills
- Outstanding time management skills
- Professional customer service skills
- Social Media savvy (especially on LinkedIn & Instagram)
- Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
- Possesses basic accounting skills (such as balancing accounts)
- Enjoys being flexible and multitasking
- Motivated to tackle challenges
- Yearns to work in a fast-paced team environment
- Able to bend and lift 20 lbs.
- Valid Driver’s License required (Exception: larger metropolitan areas)
- Two years office-related experience is preferred
- Experience with a sales-oriented environment is a plus
Skills
- Threads
- Microsoft Office
- Google Docs
- Google Sheets
- Google Forms
Location
- Austin, Texas
Work Type
- Full-time
- Onsite
Experience Level
- Two years office-related experience preferred
- Experience with a sales-oriented environment is a plus
Salary/Compensations
- $26.00 per hour
Benefits
- Generous paid time off (PTO)
- Paid holidays
- 401(k) retirement savings plan
About the Company
- The Tom James Company is a global leader in the fashion industry.