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About the Role

Travelers is seeking a Director, Agile Product Owner to lead a team delivering capabilities and solutions in an agile, outcome-driven way. This role acts as the voice of the end-user and a strategic partner to business stakeholders, guiding a cross-functional team through continuous discovery and delivery cycles, focusing on measurable business outcomes.

Responsibilities

• Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accepting final product output with a focus on achievement of defined outcomes.
• Drive continuous discovery — proactively synthesizing customer insights, data signals, and business strategy to surface high-value hypotheses and inform the team roadmap.
• Effectively manage a backlog of deliverables and capabilities, including test-and-learn experimentation targeted at validating hypotheses, measuring performance against OKRs, and adjusting the roadmap accordingly.
• Translate business strategies and needs into execution-ready work for an Agile product team; define team goals and strategy ensuring alignment with circle and value stream vision; articulate goals and strategy effectively to key stakeholders, Circle Leads, and team members.
• Act as voice of the end-user; develop deep customer understanding through proactive feedback loops, ensuring needs and acceptance criteria are clearly defined and met.
• Own team backlog including prioritization and refinement; make trade-off decisions to maximize value, bringing clear proposals with supporting evidence to stakeholders.
• Optimize value by setting objectives and key results (OKRs) for solutions, tracking leading and lagging indicators to assess progress and inform investment decisions.
• Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks; champion continuous improvement in team process and delivery practices.
• Partner with key leaders and peers to determine resources required to achieve defined business outcomes, including opportunities to leverage emerging technologies such as AI to drive efficiency and customer value.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree.
• Two years of experience in Agile product management.
• Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.).
• Three years of experience articulating and translating business strategy, product vision, and analysis for a product.
• Three years of work experience in related field.
• Three years of experience motivating/influencing teams.

Skills

• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
• Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team.
• Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
• Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
• Collaboration: Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

Experience Level

• Director

Education Level

• Bachelor's degree

Salary/Compensations

• $120,400.00 - $198,700.00

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• Student Loan Debt Program: If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
• Pension Plan: Eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: Comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• Mental Health Program: Provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About the Company

• Taking care of our customers, our communities and each other. That’s the Travelers Promise.
• By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years.
• Join us to discover a culture that is rooted in innovation and thrives on collaboration.
• Imagine loving what you do and where you do it.
• Travelers has more than 30,000 employees in the United States, Canada, the United Kingdom, and Ireland.
• Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment.
• Travelers has been recognized by organizations such as G.I. Jobs and Military Times.
• Our employees are valuable assets to their hometowns, volunteering for important causes each year.

Equal Opportunity

• Travelers is an equal opportunity employer.
• We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
• In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
• If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
• Travelers reserves the right to fill this position at a level above or below the level included in this posting.