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About the Role
Alamo Restaurant & Theater Managers assist the GM in running the day-to-day operations of our venues. They oversee all manner of operations including teammate development, quality assurance, event execution, scheduling, ordering, inventory, facilities maintenance, production, and supporting the team’s & guest’s experience. They are seasoned restaurant and theater managers with a deep passion for creating experiences and amazing environments in which their teams may thrive.
Responsibilities
- Manages all COGs and maintains relationships with relevant vendors.
- Reports back to GM with success and opportunities in operations model to continuously improve.
- May assist in the execution of the monthly inventory process.
- Executes on action items derived and assigned from P&L and OER analysis by GM.
- Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines.
- Lead service from the floor, coordinating the front-of-house team and assisting as needed.
- Field patron complaints, taking action to transform unsatisfactory experiences into new opportunities for the team to impress.
- Monitor patron feedback for new ideas, inspiration, and opportunities.
- Ensure execution of operational and safety protocols.
- Uphold standards of facility and equipment within the venue.
- Develop a team to build a bench and execute L&D as a means of improving retention.
- Track performance issues and conduct coaching conversations with team members.
- Celebrate successes with their team.
Requirements
- Proven leadership and motivational skills along with displaying a professional appearance and being a positive role model.
- Must hold self and others accountable to consistently maintain high performance and behavior standards.
- Ideally previous management experience in the Hospitality, Restaurant, and/or Entertainment industry in a similar role.
- Basic computer knowledge (Microsoft Office and G-Suite) and office skills required.
- Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
- Effective and efficient problem-solving capabilities.
- Experience monitoring and maintaining positive guest relations.
- Comfortable with multi-tasking and adapting on the fly.
- Must be able to execute light lifting and transport items medium distances, up to 50 lbs.
- Must be able to stand in one place for extended periods.
- Able to walk up and down stairs many times over a course of hours.
- Positions oneself to duck out of view of the guests in the theaters.
- Operates POS entry using touch-screen devices.
- Comfortable being in a kitchen environment, housed with equipment including an oven, stove, dishwasher, slicer, fryer, steamer, mixer, and chef’s knives.
- Frequent exposure to heat, steam, fire, and noise.
- Ability to climb stairs.
Skills
- Leadership
- Motivational skills
- Communication skills
- Problem-solving
- Multi-tasking
- Adaptability
Location
- 445 ALBEE SQUARE WEST , BROOKLYN, New York, 11201
Work Type
- Full-time
- Part-time
Experience Level
- Management experience in the Hospitality, Restaurant, and/or Entertainment industry
Salary/Compensations
- $68,000.00 - $75,000.00 Plus Incentive Bonus based on Performance
Benefits
- Free movies & food
- Paid time off
- Competitive pay
- Flexible scheduling
- Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates
About the Company
- Alamo Drafthouse Cinema
- Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!
- Thanks for your interest in working on our team!