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About the Role

Florence software advances cures by helping the world’s most important research sites do their best work. We are looking for a hands-on Product Marketing Manager who can help build foundational messaging, sales collateral, and customer insights to support our growing go-to-market teams. This role is ideal for a marketer who loves switching between research, writing, and content creation, turning product capabilities into simple and compelling stories. This is an execution-oriented role with high visibility and impact, working closely with Product, Sales, and Demand Gen while helping rebuild the core PMM function.

Responsibilities

Develop foundational product messaging and value propositions for key personas and segments.
Translate product features into clear, customer-focused language.
Maintain and update messaging documents and product sheets as our platform evolves.
Create and manage core collateral: pitch decks, one-pagers, product briefs, battle cards, competitive snapshots, FAQs.
Work directly with sales reps to understand what is working and what gaps exist in the field.
Keep our sales asset library organized and up to date.
Conduct research on competitors’ messaging, pricing signals, product updates, and campaign activity.
Build simplified competitive comparison views and talking points the sales team can use.
Summarize insights from industry news, analyst mentions, and conferences.
Interview customers and prospects to extract proof points, use cases, and unmet needs.
Support account-level research for strategic deals (key personas, company initiatives, tech stack clues).
Summarize insights in concise briefs for Sales and Marketing.
Assist with messaging, product launch materials, and internal communication for product or feature releases.
Partner with cross-functional team members to collect customer quotes, case studies, use cases, and benefits for launch content.
Use AI tools to synthesize call transcripts, summarize research, build first drafts of content, and classify assets.
Support the PMM and content teams with quick-turn work using AI acceleration.

Requirements

3–5 years in B2B SaaS marketing, sales enablement, content marketing, or early product marketing + experience in healthtech, clinical trials, or regulated markets.
Strong writer and communicator who can simplify technical topics.
Comfort creating decks, one-pagers, and competitive briefs with minimal guidance.
Experience conducting research and turning findings into insights.
Hands-on, detail-oriented, and energized by execution.
Familiarity with AI tools for research and content creation (or willingness to learn quickly).

Skills

Messaging and Positioning
Sales Enablement Materials Creation
Competitive and Market Research
Customer and Account-Based Insights
Product Launch Support
AI-Enabled Content and Research Workflows

Location

Office space in the heart of the city

Work Type

Full-time

Experience Level

3-5 years

Benefits

Competitive compensation package
Medical and dental insurance

About the Company

Florence software advances cures by helping the world’s most important research sites do their best work.
Our solutions are now used by over 30,000 research teams in 70 countries around the world—we’re the most widely deployed site workflow tool in the industry.
By the end of the decade, we’ll double the pace at which new medicines get to market by doubling the output of trial site teams.
To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row.
At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow.

Equal Opportunity

Florence supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical disability, or any other protected class.