Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Event Sales Manager is responsible for client relations and planning successful events for Gramercy Tavern and Union Square Cafe. This role collaborates with restaurant operators and cross-team partners to optimize guest experience, drive revenue, and maintain service integrity. Success requires flexibility, a proactive mindset, operational acumen, and a keen understanding of maximizing experience and revenue potential.

Responsibilities

Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth.
Continuously look for ways to strengthen the event program, bringing curiosity, creativity, and a commitment to improving every day.
Build and refine systems that allow a high volume of events to run smoothly, ensuring details are clear, accurate, and well managed.
Own client relationships from first inquiry through event execution, responding promptly, preparing proposals and contracts, hosting site visits, and delivering a consistently high-quality experience.
Thoughtfully manage the event calendar to balance revenue goals with seamless logistics and exceptional guest experiences.
Serve as the voice of the client internally, ensuring alignment across teams so what is promised is exactly what is delivered - creating seamless, rave-worthy events.
Lead event planning and execution, including BEOs, timelines, vendors, on-site coordination, and internal communication, while working toward consistently meeting or exceeding financial goals.

Requirements

Proven leadership experience in event sales or hospitality management.
Strong communication, problem-solving, and organizational skills.
Ability to thrive under pressure while maintaining a warm, team-oriented approach.
Strategic thinking with attention to detail and a focus on guest experience.
Passion for mentorship, continuous improvement, and operational excellence.
Open availability and comfort fully working in-person across multiple locations.
A genuine passion for hospitality and creating meaningful experiences.

Skills

Event Sales
Hospitality Management
Client Relations
Event Planning
Revenue Growth
Service Integrity
Communication
Problem-Solving
Organizational Skills
Strategic Thinking
Attention to Detail
Guest Experience Focus
Mentorship
Continuous Improvement
Operational Excellence

Location

In-person only

Work Type

In-person

Experience Level

Leadership experience

Salary/Compensations

$70,000 - $75,000 with commission

Benefits

Competitive pay with commission
Medical, dental, and vision insurance
Flexible spending options for healthcare and dependent care
Generous paid time off
Paid parental leave
Matched 401(k) plan
Life insurance
Employee assistance programs
Exclusive access to primary care, mental health, and other wellness services
Access to the USHG HUGS Employee Relief Fund
Annual dining credit
51% dining discount
Pre-tax commuter benefits for transit and parking
Opportunities for learning, mentorship, and collaboration

About the Company

Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality.
Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries.
Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California.
Union Square Cafe—the flagship business that launched Union Square Hospitality Group—has been one of the country’s most beloved restaurants for more than 40 years.
One of America’s most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994.
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do.
We believe our people are our greatest ingredient.
Joining our team means becoming part of a culture rooted in care, creativity, and growth.