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Ensure the company culture is maintained by greeting, engaging, and interacting with customers to grow new and existing sales and loans.

Greet, interact with, and qualify customers to determine their needs and recommend appropriate solutions.
Meet and exceed sales/loan goals and quotas.
Maintain a clean and organized work area according to store and OSHA standards.
Perform buying, selling, and loan transactions.
Handle cash, debit transactions, and negotiable items in accordance with established policies.
Answer incoming phone calls and make appropriate outgoing calls with discretion and professionalism.
Effectively communicate company policies and legalities regarding pawns, loans, buys, and sells to customers.
Communicate and work respectfully and professionally with senior staff and managers.

Ability to communicate in English verbally and written.
Competency in using a Windows computing environment including Word, Excel, and Outlook.
Oral Communication Skills
Written Communication Skills
Interpersonal Skills
Customer Relations
Customer Service
Muti-tasking ability
Cash Handling (basic math)
Sales Experience
Knowledge in jewelry, gemstones, precious metals and/or Hard Goods
Computer Literacy
Reliably commute or plan to relocate to Long Island, NY before starting work.

SLA at Gem Pawn Brokers

SLA